Yahir Jimenez Lopez
Ridgecrest
Summary
My work experience has given me a strong foundation in customer service, problem-solving, and attention to detail. I’ve developed the ability to communicate complex information clearly, work efficiently under pressure, and handle sensitive data with accuracy and confidentiality. I’ve also gained experience working with diverse populations and navigating high-volume, fast-paced environments, all of which have prepared me to succeed in a variety of roles beyond higher education, including customer-facing, administrative, or team-oriented positions.
Overview
1
1
year of professional experience
Work History
Financial Aid Student Worker
Financial Aid Department at Cerro Coso
02.2024 - Current
- Contributed to increased accuracy of award disbursements by verifying student eligibility criteria diligently.
- Enhanced financial aid processes by streamlining data entry and document management tasks.
- Provided exceptional customer service to students and families seeking financial assistance, fostering strong relationships.
- Expedited application processing times through diligent follow-up with students on missing documentation.
- Supported the financial aid office by organizing events and workshops, increasing outreach efforts.
- Ensured smooth operation of the office during peak periods by managing workflow effectively.
- Assisted students in understanding financial aid options for improved funding decisions.
Education
High School Diploma -
Burroughs
Ridgecrest07-2023
Skills
- Collaboration
- Confidentiality
- Verbal communication
- Student advising
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Financial Aid Student Worker
Financial Aid Department at Cerro Coso
02.2024 - Current
High School Diploma -
Burroughs
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