Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yahaira Elizabeth Delgado, M.D.

San Diego

Summary

Detail-oriented Medical Graduate (MD) with hands-on experience managing chronic conditions in underserved communities. Native bilingual English- Spanish speaker with strong expertise in EMR documentation, medical transcription, and patient education. Proven ability to support clinicians through accurate charting, care coordination, and empathetic patient communication. Seeking to contribute to high-quality clinical or virtual healthcare teams.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Chuck Miller Insurance Services
03.2024 - 09.2025
  • Managed high-volume inbound and outbound calls while maintaining accurate digital records
  • Collected and verified patient/ client information, payments, and documentation
  • Provided empathetic, solution-focused support while meeting productivity metrics
  • Navigated multiple software systems simultaneously in a fast-paced environment.

COMMUNITY HEALTH CENTER- PRIMARY CARE PROVIDER

Secretary of Health of the State of Nayarit, Bahia De Banderas, Nay., Mexico
02.2023 - 01.2024
  • Conducted patient intake, medical history collection, and documentation for 150+ patients monthly
  • Accurately documented diagnoses, treatment plans, and follow-ups using EMR systems
  • Provided patient education on medications, lifestyle changes, and chronic disease management
  • Coordinated care plans and referrals, ensuring continuity of care
  • Maintained 100% compliance with documentation standards and patient confidentiality.

Education

M.D. - Doctor of Medicine

CENTRO DE ESTUDIOS UNIVERSITARIOS XOCHICALCO
Tijuana, B.C., Mexico
12-2022

Associate of Science - Pre Med

San Diego Community College
San Diego, CA
12-2013

Skills

  • Medical Knowledge
  • Medical Terminology
  • Remote Patient Support
  • EMR Documentation
  • Medical Charting and Transcription
  • Computer Literacy
  • Bilingual
  • High-Volume Call Handling
  • Secure Handling of Electronic Patient Data
  • Time Management in Remote and Independent Work Environments
  • Clear Written and Verbal Communication
  • Strong Attention to Detail and Accuracy Without Direct Supervision

Languages

  • English- Native
  • Spanish- Native

Timeline

Customer Service Representative

Chuck Miller Insurance Services
03.2024 - 09.2025

COMMUNITY HEALTH CENTER- PRIMARY CARE PROVIDER

Secretary of Health of the State of Nayarit, Bahia De Banderas, Nay., Mexico
02.2023 - 01.2024

M.D. - Doctor of Medicine

CENTRO DE ESTUDIOS UNIVERSITARIOS XOCHICALCO

Associate of Science - Pre Med

San Diego Community College
Yahaira Elizabeth Delgado, M.D.