Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yahaira Ortiz

Pico Rivera

Summary

Developed strong leadership and organizational skills in community-focused environment, effectively managing diverse teams and projects. Skilled in program development and fostering community relationships, adapting quickly to new challenges. Seeking to transition into a new field, leveraging experience in building collaborative and impactful initiatives. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

2
2
years of professional experience

Work History

Community Service Leader 2

City Of Buena Park
10.2022 - Current
  • Managed scheduling and maintained availability for services provided to clients, ensuring timely and efficient service delivery.
  • Exercised judgment to prioritize appointments and coordinate schedules based on client needs and service availability.
  • Provided exceptional customer service and communication with clients, addressing concerns and adjusting schedules as necessary.
  • Oversaw and tracked payment processes, ensuring accurate and timely collection of payments for services rendered.
  • Responded to and processed found property calls, logging details and filing required reports for further action.

Education

High School Diploma -

Warren High School
8141 De Palma Street Downey, CA 90241
05.2020

Biology - Biology

California State University, Los Angeles
Los Angeles, CA

Skills

  • Research and analysis
  • Partnership development
  • Policy advocacy
  • Marketing and promotion
  • Community engagement
  • Service calls
  • Report writing
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Community Service Leader 2

City Of Buena Park
10.2022 - Current

High School Diploma -

Warren High School

Biology - Biology

California State University, Los Angeles

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Yahaira Ortiz