Yahaira Arvizu
Bell, CA,CA
Summary
Proven expert in sales order processing and customer service support, with a successful track record at L.A. Carton Co. in streamlining operations to enhance efficiency and accuracy. Highly skilled in accounts receivable and proficient at building strong client relationships. Knowledgeable in preparing invoices, processing payments, and pursuing overdue balances. Experienced in handling order processing with precision and accuracy, utilizing inventory management systems to track and fulfill orders efficiently. Committed to maintaining organized records and ensuring timely deliveries.
Overview
6
6
years of professional experience
Work History
Sales Order Processing/Accounts Receivable
L.A. Carton Co.
03.2023 - Current
- Managed high call volume while maintaining a professional and friendly demeanor with all customers.
- Streamlined sales order processing for increased efficiency and accuracy in department operations.
- Assisted in increasing overall sales revenue through efficient order processing and followup.
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Matched purchase orders with invoices and recorded necessary information.
Lead Mobile Expert
T-Mobile
05.2019 - 03.2023
- Handled cash register operations accurately while adhering to company policies regarding returns, exchanges, and refunds.
- Provided exceptional customer service by addressing inquiries, resolving issues, and recommending suitable products based on individual needs.
- Completed opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits, and delegating daily tasks.
- Operated POS system to total purchases and receive and process cash and credit payments.
- Conducted routine audits of physical inventory counts to identify discrepancies between actual stock levels compared with system data entries.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Increased productivity by automating repetitive tasks and optimizing workflows within the development team.
Education
High School Diploma -
Bell Senior High School
Bell, CA07.2011
Skills
- Accounts receivable
- Order management processes
- Sales order processing
- Sales process management
- Customer service support
- Invoicing proficiency
- Invoice processing
- Payment management
- Point-of-sale system
- Bill processing
- Purchase orders
- Invoicing and billing
- Pricing optimization
Languages
Spanish
Full Professional
Timeline
Sales Order Processing/Accounts Receivable
L.A. Carton Co.
03.2023 - Current
Lead Mobile Expert
T-Mobile
05.2019 - 03.2023
High School Diploma -
Bell Senior High School
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