Yahaira Araya Alfaro
Pitt Meadows,BC
Summary
Resourceful Warehouse Supervisor known for high productivity and efficient task completion. Specialize in inventory management, logistics coordination, and safety compliance, ensuring operational flow remains uninterrupted and targets are met consistently. Excel in leadership, communication, and problem-solving, using these skills to motivate teams and navigate complex challenges.
Overview
15
15
years of professional experience
Work History
Warehouse Supervisor
SoccerX
Coquitlam, British Columbia
10.2019 - Current
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Enforced company policies related to employee conduct in the workplace.
- Trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Overnight Stocker
Walmart
Port Coquitlam, British Columbia
09.2015 - 10.2019
- Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
- Used proper case cutting techniques to cut and sort stock loads.
- Retrieving merchandise from stockroom shelves and providing information on products.
Cashier
Toys R Us
Surrey, British Columbia
08.2015 - 12.2016
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Answered phone calls to assist customers with questions and orders.
- Collected payments and provided accurate change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Store Manager
The Cash Store
Surrey, British Columbia
01.2010 - 05.2015
- Created effective business plans to focus strategic decisions on long-term objectives.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Collections activity on past due accounts.
Education
High School Diploma -
Guildford Park Secondary
Surrey, BC06-2003
Skills
- Stock audits
- Order picking and processing
- Assembly and production
- SOP maintenance
- Shipping and receiving operations
- Associate training
- Shipping and receiving management
- Attention to detail
- Inventory management
- Multitasking and organization
- Warehouse logistics
Timeline
Warehouse Supervisor
SoccerX
10.2019 - Current
Overnight Stocker
Walmart
09.2015 - 10.2019
Cashier
Toys R Us
08.2015 - 12.2016
Store Manager
The Cash Store
01.2010 - 05.2015
High School Diploma -
Guildford Park Secondary
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