Yagna Vikani
Toronto,ON
Summary
Adept at chemical processing and offering exceptional customer service, I have significantly contributed to workplace efficiency and member satisfaction at Planet Fitness. My expertise in MS Office and detail-oriented approach have streamlined operations at Toro494 Security Services, enhancing safety and operational excellence.
Overview
5
5
years of professional experience
Work History
Member Service Representative
Planet Fitness
Winnipeg, MB
01.2024 - 12.2024
- Delivered excellent customer service by assisting gym members and providing guidance on equipment use.
- Maintained cleanliness and orderliness of the gym facilities to ensure a welcoming environment.
- Processed membership sign-ups and handled inquiries regarding gym policies and fitness programs.
- Promoted fitness culture and encouraged members to achieve their personal health goals.
- Managed front desk operations, including handling payments and scheduling.
Site Supervisor
Toro494 Security Services
Winnipeg, MB
12.2022 - 12.2024
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain a safe environment.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Worked as LPO.
- Worked as an Event guard in jets and bombers games.
Operations Technician
Miller Environmental
Winnipeg, MB
09.2022 - 01.2023
- Shipping & receiving of various dangerous goods including documentation and inventory management.
- Consolidation, bulking or processing of industrial and household waste and plastic, in accordance with the facility’s license and TDG Regulations.
- Equipment operation and maintenance of pumps, forklifts, hand tools etc.
- Compliance with Miller’s Safety Management System.
Chemical Technician
GFL Environmental
Hamilton, ON
04.2022 - 09.2022
- Classify, test and determine chemical groups collected through our household hazardous and industrial
waste collection programs. - Bulk inorganic and organic materials for shipment.
- Sort and bulk pesticides for shipment.
- Conduct inventory counts, label and prepare containers for shipment.
- Work safely always by adhering to company policies, rules and procedures regarding health and safety.
Cashier
Goodies Convenience Store
Toronto, ON
12.2021 - 04.2022
- Operate cash register and lottery.
- Provide advice about merchandise.
- Provide friendly customer service.
- Ensure safe sale of age-restricted products, i.e. Lotto & Tobacco.
- Maintain sales records for inventory control.
- Assist in display of merchandise.
- Maintaining cleanliness of store and surrounding gas site.
Pharmacy Assistant
Maple Health Pharmacy
Toronto, ON
02.2021 - 12.2021
- Dispense prescription medication and other medical products to patients under the direction of a licensed pharmacist.
- Gather and enter patients' information and doctor prescriptions in computer systems.
- Answer patient's questions about their medications under the supervision of the pharmacist.
- Restocking sales transactions for medications and other pharmaceutical supplies.
- Processing sales transactions for medications and other pharmaceutical supplies.
- Monitor the prescription-filling process to ensure compliance with relevant regulations and pharmacy policies.
- Ensuring compliance with health, safety, and environmental regulations.
Ambassador
Amazon
Toronto, ON
03.2020 - 01.2021
- Process, package and ship orders by examining incoming and outgoing shipments.
- Prepare Excel files for missort, damaged or missing packages and maintain records of all the packages on the site.
- Update status online for required packages and maintain delivery driver checklist.
- Check, verify and solve delivery drivers issues swiftly and accurately.
- Completed certificate training in Code of Business Conduct & Ethics, Workplace Harassment Awareness.
Education
Diploma - Biotechnology with Internship
Mohawk College
04-2022
Diploma - Chemical Engineering
Government Polytechnic Rajkot
01.2019
Skills
- MS Office
- Detail Oriented
- Document processing
- Healthcare
- Product sales
- Transaction processing
- Customer support
- Point-of-sale system
- Customer service
- Member account management
- Chemical processing
- Materials science
Languages
English, Full Professional
Timeline
Member Service Representative
Planet Fitness
01.2024 - 12.2024
Site Supervisor
Toro494 Security Services
12.2022 - 12.2024
Operations Technician
Miller Environmental
09.2022 - 01.2023
Chemical Technician
GFL Environmental
04.2022 - 09.2022
Cashier
Goodies Convenience Store
12.2021 - 04.2022
Pharmacy Assistant
Maple Health Pharmacy
02.2021 - 12.2021
Ambassador
Amazon
03.2020 - 01.2021
Diploma - Biotechnology with Internship
Mohawk College
Diploma - Chemical Engineering
Government Polytechnic Rajkot
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