Summary
Overview
Work History
Education
Certification
Timeline
Generic

Yagmur Oncu Yagci

Toronto,ON

Summary

Experience in almost all departments in many hotels since 2009. Dealing with the responsibility, risks, and challenges of running one's own business. A hardworking team player who is aware of own goals, objectives, and responsibility, at the same time cares about the goals, development, and brand identity of the workplace and does not hesitate to work towards reaching the goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Conference Floor Office Admin

KPMG Canada
Toronto, Ontario
05.2024 - Current
  • Organized and planned conferences, meetings, and other special events according to established protocols.
  • Provided on-site support during the event such as troubleshooting technical issues or providing general assistance to guests.
  • Provided administrative support related to organizing conferences.
  • Assisted with coordination of events including booking venues, catering services.
  • Responded promptly to emails from customers and other departments within the organization.
  • WSD Software Admin - Provided technical support to users regarding software applications and platforms.
  • Hoteling Admin - Made allocations of more than 2,000 offices.
  • Worked closely with the CEO, partners, managers, and staff in all three roles.

Conference Floor Assistant/Co-Op Student

KPMG
Toronto, ON
09.2023 - Current
  • Assisted in the planning and execution of events, including scheduling vendors and venues.
  • Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.
  • Provided customer service assistance before, during, and after events.

Pilates Instructor- Owner

Boutique Wellness Club
Izmir, TURKEY
02.2020 - 04.2022
  • Running the gym, handling the paperwork and financials.
  • Enforced safety rules and procedures to minimize injuries.
  • Negotiating with client, determining their needs, preparing personalized programs, and giving sessions

Sales & Event Manager

Aksan Hotel
Izmir, TURKEY
06.2017 - 02.2019
  • Negotiating and making agreements with potential customers to increase room sales (Companies, government agencies etc.)
  • Dealing with the advertising and sales of the hotel's event halls
  • Meeting with customers for the events, organizing and running the events
  • Organized venues, budgets, guest lists, catering and event timelines.

Receptionist

Raymar Hotels
Ankara, TURKEY
01.2016 - 03.2017
  • Guests check-in/out processes
  • Handled payment processing and provided guests with receipts and proper bills and change.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.

Front Office Supervisor

Casa de Playa Deluxe Hotel
Izmir, TURKEY
07.2014 - 11.2015
  • In addition to front office requirements, monthly accounting tables control, schedule preparation for front office department, ensuring interdepartmental coordination.

Education

Ontario College Diploma - Event Planning

George Brown College
Toronto, ON
12-2023

Bachelor's Degree - Tourism And Hotel Management

Eskisehir Osmangazi University
Eskisehir, TURKEY
06.2014

High School Diploma -

Semikler High School
Izmir, TURKEY
06.2009

Certification

  • Technical Meeting & Event Production, Event Leadership Institute - 2023
  • Smart Serve, Smart Serve Ontario - 2022
  • Emergency First Aid/CPR/AED, Workplace Medical Corp. - 2022
  • Food Handler Certificate, TrainCan - 2022
  • Pedagogical Formation, Ankara Gazi University - 2016

Timeline

Conference Floor Office Admin

KPMG Canada
05.2024 - Current

Conference Floor Assistant/Co-Op Student

KPMG
09.2023 - Current

Pilates Instructor- Owner

Boutique Wellness Club
02.2020 - 04.2022

Sales & Event Manager

Aksan Hotel
06.2017 - 02.2019

Receptionist

Raymar Hotels
01.2016 - 03.2017

Front Office Supervisor

Casa de Playa Deluxe Hotel
07.2014 - 11.2015

Ontario College Diploma - Event Planning

George Brown College

Bachelor's Degree - Tourism And Hotel Management

Eskisehir Osmangazi University

High School Diploma -

Semikler High School

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Yagmur Oncu Yagci