Yagmur Kara
Hamilton,ON
Summary
Dedicated Sales Associate recognized for driving sales success in diverse shift conditions. Demonstrated effectiveness in addressing customer complaints and managing inventory while fostering trust and collaboration among team members. Reliable general worker with expertise in manual labor and equipment operation, committed to maintaining safety and organization in fast-paced environments.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Volunteer
L'ARCHE HAMILTON DAY PROGRAM
Hamilton, Canada
03.2025 - 09.2026
- Provide direct support to individuals with developmental
- Disabilities, including those on the autism spectrum
- Recreational programs
- Foster a safe and inclusive environment for individuals in the
- Facilitated engaging activities in the program
- Support clients in emotional regulation and social skills
- Collaborate with team members to develop person-centered
- Support plans
- Coordinators
Customer Service Associate
BOSPHORUS MARKET
Hamilton, Canada
02.2022 - 09.2026
- Assisted customers with product inquiries and provided detailed information.
- Handled cash transactions and maintained accurate financial records.
- Processed customer orders efficiently using point-of-sale systems.
- Resolved customer complaints promptly to ensure satisfaction.
- Collaborated with team members to improve service delivery standards.
- Maintained cleanliness and organization of the market environment.
- Kept work area neat, clean, and well-stocked at all times.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Resolved customer inquiries in a timely manner.
Sales Associate
DESIGNER ROW
Stoney Creek, Ontario
06.2025 - 12.2025
- Developed strong relationships with customers to enhance loyalty and repeat business.
- Assisted customers with product selection and provided detailed product knowledge.
- Processed customer transactions efficiently using point-of-sale systems.
- Handled customer inquiries and resolved issues in a timely manner.
- Managed inventory levels and organized merchandise displays for maximum appeal.
- Collaborated with team members to create a positive shopping environment.
Crew Member
BURGER KING
Hamilton, Canada
10.2019 - 01.2022
- Assisted customers with product selection and inquiries, enhancing their shopping experience
- Provided friendly and efficient customer service
- Managed inventory and stocked shelves, maintaining store organization and availability of products
- Maintained organization in store layout for customer convenience
- Handle transactions and cash register operations, demonstrating
- Demonstrated attention to detail in all tasks
- Manage inventory and stocked shelves, ensuring the store
- Collaborate with a team to create a positive and welcoming
- Environment for all customers
- Adapted to fast-paced work environment while managing tasks, multitasking and managing
- Food preparation, order handling, and cleaning
- Operated efficiently in a fast-paced environment, multitasking and prioritizing tasks effectively
- Time effectively
- Developed strong communication skills through regular
- Interaction with customers and team members
Education
Honours Bachelor of Applied Science (B.A.Sc.) - Applied Psychology in Human Behaviour
MCMASTER UNIVERSITY
Hamilton, ONGeneral Arts and Science Certificate -
MOHAWK COLLEGE
Hamilton, ONSkills
- Support Plan Development
- Crisis Management
- Behavioral Observation
- Client Interaction
- Transaction Processing
- Research and Data Analysis
- Resource Coordination
- Team collaboration
- Teamwork
- Task prioritization
- Time management
- Detail orientation
- Active Listening
- Communication Skills
- Emotional Support
Certification
First Aid & CPR Certification, 01/01/25
Timeline
Sales Associate
DESIGNER ROW
06.2025 - 12.2025
Volunteer
L'ARCHE HAMILTON DAY PROGRAM
03.2025 - 09.2026
Customer Service Associate
BOSPHORUS MARKET
02.2022 - 09.2026
Crew Member
BURGER KING
10.2019 - 01.2022
Honours Bachelor of Applied Science (B.A.Sc.) - Applied Psychology in Human Behaviour
MCMASTER UNIVERSITY
General Arts and Science Certificate -
MOHAWK COLLEGE