Yael Schwartz
Toronto,ON
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel, and developing strategic plans to meet organizational goals. Proven leader with significant background in the Gender-Based Violence Sector.
Overview
9
9
years of professional experience
1
1
Certification
Work History
National Director of Operations
Shelter Movers
National
01.2019 - Current
- Oversee day-to-day move operations in 9 local Chapters in accordance with organizational values
- Develop and oversee successful implementation of operational strategies and policies to drive organizational growth in a client-centred and trauma-informed approach
- Develop and implement strategies to ensure quality and oversight in all operational matters across all 9 chapters
- Champion data-driven decision-making
- Develop and monitor operational budget
- Develop and maintain national partnerships within GBV sector as well as with vehicle rental, self-storage, security companies and local police.
- Collaborated with senior and front-line management to develop and execute long-term corporate goals and objectives.
Operations Manager
Shelter Movers
Toronto, ON
03.2017 - 12.2019
- Supervised Intake (7 volunteers), Move Coordination (15 volunteers), Scheduling (6 volunteers), and Lead Movers (25 volunteers) teams and ensure adherence to policies and procedures
- Worked on-call to address any urgent operational issues
- Developed and maintained relationships with VAW shelters, referral agencies as well as business partners donating vehicles, storage, and security.
- Maintaining local sections of operational manuals and documentation
Lab Manager
Einstein Lab
04.2016 - 12.2019
- Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
- Trained staff, scheduled work hours and assigned projects for 12-person work group.
- Managed operational documents and produced reports detailing activities.
- Successfully managed budgets and allocated resources in accordance with grant requirements
- Tracked in-process and previously submitted grant applications to obtain status updates.
Intake Supervisor
Shelter Movers
Toronto, ON
03.2017 - 12.2018
- Oversaw the chapter’s team of 7 Intake Coordinators ensuring adherence to national standards of client criteria
- Onboarded and training new Intake Coordinators
- Troubleshot issues and addressed questions
- Maintained accurate, up-to-date client records for reliable reference and communications.
Volunteer Coordinator
Finding Them Homes
Barrie, ON
03.2020 - 06.2022
- Interviewed and conducted home visits for applicants looking to adopt a rescue dog from Northern Ontario to screen for their own readiness and fit, as well as the safety of their homes' to adopt
Education
Associate of Arts - Science, Technology, Bioethics, Biology
Vassar College
06.2015
Bioethics
Yale University, B. Nuland Summer Institute
09.2015
MasterTrack Certificate, Social Work - Social Work
Michigan State University School of Social Work
08.2022
Skills
- Strategic Planning & Organizational Structure
- Operations Leadership
- Policy & Procedure Development and Adherence
- Budgeting & Forecasting
- Creative Problem Solver
- Process improvement
- Performance Monitoring and Evaluation
- Partnership Management
- Program Management
- Training and Development
- Volunteer Management
Certification
- Associate Trainer, Crisis Prevention Institute - Expires Feb 2026 (Credential ID 1760833)
- Foundations of VAW Practice, Ontario Association of Interval & Transition Houses (OAITH)
Timeline
Volunteer Coordinator
Finding Them Homes
03.2020 - 06.2022
National Director of Operations
Shelter Movers
01.2019 - Current
Operations Manager
Shelter Movers
03.2017 - 12.2019
Intake Supervisor
Shelter Movers
03.2017 - 12.2018
Lab Manager
Einstein Lab
04.2016 - 12.2019
Associate of Arts - Science, Technology, Bioethics, Biology
Vassar College
Bioethics
Yale University, B. Nuland Summer Institute
MasterTrack Certificate, Social Work - Social Work
Michigan State University School of Social Work
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