Yadwinder Kaur
Delta
Summary
Detail-oriented Assistant Manager offers a more than 3-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Overview
7
7
years of professional experience
Work History
Assistant manager
7-eleven
08.2017 - Current
- Organized schedules, workflows and shift coverage to meet expected business demands
- Collaborated with store manager to develop strategies for achieving sales and profit goals
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Coached team members and delivered constructive feedback to promote better productivity and build confidence
- Completed inventory audits to identify losses and project demand
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Resolved customer inquiries and complaints requiring management-level escalation
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cashier
Bens Market
10.2022 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Front Desk Server
Canada post
08.2018 - 09.2021
- Handled payment processing and provided customers with receipts and proper bills and change
- Received incoming calls and coordinated with staff to fulfill customer requests
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions
- Drafted professional business documents, spreadsheets and correspondence.
receptionist
Agra tandoori Indian Restaurant
09.2017 - 05.2018
- Scheduled and confirmed appointments
- Answered and directed incoming calls using multi-line telephone system
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Education
Diploma of Business Management -
Canadian College
BC, Canada08.2020
Commerce -
Guru Nanak Foundation Public School
Punjab, India03.2016
Skills
- Easily operate POS cash registers, monitoring cash limits and ensuring quality customer service
- Maintain thorough knowledge of store merchandise and responsible for selling in store credit
- Compile and maintain non-monetary reports and records
- Responsible for solving customer complaints and providing information for new products
Productandserviceknowledge
- Sales Monitoring
- Performance Evaluations
- Work Planning and Prioritization
- Training and Development
- Staff Training
- Team Leadership
- Team Building
- Administration and Reporting
Availability
Part time
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Cashier
Bens Market
10.2022 - 03.2024
Front Desk Server
Canada post
08.2018 - 09.2021
receptionist
Agra tandoori Indian Restaurant
09.2017 - 05.2018
Assistant manager
7-eleven
08.2017 - Current
Diploma of Business Management -
Canadian College
Commerce -
Guru Nanak Foundation Public School
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