Yadira Noriega
Somis
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education.
Overview
4
4
years of professional experience
Work History
Sales Associate
Urban Outfitters, Inc.
Thousand Oaks, CA
10.2023 - Current
- Delivered exceptional customer service to enhance shopping experiences and foster loyalty.
- Processed transactions accurately and efficiently using point-of-sale systems, ensuring smooth checkout operations.
- Resolved customer inquiries and concerns promptly, contributing to overall satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Caregiver
Oakmont
Simi Valley, CA
02.2025 - 06.2026
- Provided personalized care and support to residents, enhancing daily living experiences.
- Developed and maintained positive relationships with residents and families, fostering trust and communication.
- Collaborated with healthcare professionals to implement individualized care plans effectively.
- Mentored new caregivers on best practices for resident care and safety protocols.
- Conducted regular assessments of resident needs, adjusting care strategies as necessary for optimal support.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Product Flow Specialist
Urban Outfitters, Inc.
Thousand Oaks, CA
09.2024 - 02.2025
- Managed inventory levels to optimize stock availability and reduce discrepancies.
- Implemented visual merchandising strategies to elevate brand presentation and drive sales.
- Assisted in coordinating promotional events to boost customer engagement and store traffic.
- Maintained accurate records of sales transactions, ensuring compliance with company standards.
- Followed all company policies and procedures to deliver quality work.
Crew Member
Chipotle
Oxnard, CA
05.2023 - 12.2023
- Prepared food items following standardized recipes and quality guidelines.
- Maintained cleanliness and organization of workstations to promote efficiency.
- Operated kitchen equipment, adhering to safety protocols and operational standards.
- Trained new crew members on food preparation techniques and customer service skills.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Shift Lead
Jamba
Fillmore, CA
09.2022 - 05.2023
- Trained new staff on beverage preparation techniques and customer service best practices.
- Coordinated shifts and delegated tasks to optimize workflow during peak hours.
- Implemented process improvements that reduced wait times and enhanced customer satisfaction.
- Monitored inventory levels, placing orders to maintain stock for high-demand products.
- Resolved customer complaints efficiently, fostering a positive dining experience.
- Conducted regular performance reviews, providing constructive feedback to team members.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
Diploma -
Rio Mesa High School
06.2022
Certified Nursing Assistant -
Ventura College
Ventura, CA07.2026
Associate of Science - Nursing
Ventura College
Ventura, CA06.2029
BLS Life Support -
Pacific Coast CPR
10.2025
Skills
- Bilingual (Spanish, English)
- Management
- Leadership
- People Skills
- Flexibility
- Punctuality
- Adaptable
- Multitasker
- Customer service
- Teamwork and collaboration
- Time management
- Relationship building
Timeline
Caregiver
Oakmont
02.2025 - 06.2026
Product Flow Specialist
Urban Outfitters, Inc.
09.2024 - 02.2025
Sales Associate
Urban Outfitters, Inc.
10.2023 - Current
Crew Member
Chipotle
05.2023 - 12.2023
Shift Lead
Jamba
09.2022 - 05.2023
Diploma -
Rio Mesa High School
Certified Nursing Assistant -
Ventura College
Associate of Science - Nursing
Ventura College
BLS Life Support -
Pacific Coast CPR