Summary
Work History
Education
Skills
Timeline
Generic

Yadira Aceves

San Jose

Summary

I am experienced in clerical and administrative tasks. Familiarized with excel, microsoft office, and microsoft word. Ability to keep records input needed data and more. I have ove 5 years of experience with customer service. I am a fast learner and follow all neccesary protocols and trainings.

Work History

Recreation Leader

City of San Jose
San Jose, USA
2023 - 2025
  • Parks, Recreation, and Neighborhood Services front desk receptionist at City Hall.
  • Assist with administrative tasks, data entry, and attending meetings.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Distribute mail throughout floor and validate parking for visitors.
  • Receive calls on behalf of the department, addressing public concerns with empathy and professionalism,
  • Trained and certified to operate live scans for the departments new hires. Ensuring confidentiality and security of sensitive information, assisting with application process, familiarized with live scan technology and software.
  • Assisted with department events such as Viva Calle. Helping set up booths and directing vendors to their designated areas. Sell merchandize and maintain good customer service.

Cashier

KFC
San Jose, USA
2022 - 2023
  • Customer Service
  • Take orders
  • Start the day for the manager when not there, including banking people, opening everything, and answering phone calls

Volunteer

ConXion To Community
San Jose, USA
2021 - 2021
  • Assist with community events
  • Observe and maintain a safe working environment in compliance with the establishment's safety, protocol and procedures
  • Perform duties as assigned
  • Help with food distribution

Clerical Assistance

City of San Jose
San Jose, USA
2019 - 2021
  • Sorting and distributing the daily mail
  • Answering and directing calls, taking messages, and making phone calls on behalf of the company
  • Maintain and submit reports and records as required
  • Attend meetings and training sessions as required

Education

Health and Science

Evergreen Valley College
03.2025

HighSchool -

Foothill HighSchool
05-2022

Skills

  • Bilingual
  • Computer Literacy
  • Organized
  • Active Listener
  • Good Communication Skills
  • Able to work with confidential information
  • Data input
  • Problem-solving
  • Ability to multi-task

Timeline

Recreation Leader

City of San Jose
2023 - 2025

Cashier

KFC
2022 - 2023

Volunteer

ConXion To Community
2021 - 2021

Clerical Assistance

City of San Jose
2019 - 2021

Health and Science

Evergreen Valley College

HighSchool -

Foothill HighSchool
Yadira Aceves