Summary
Work History
Education
Skills
Timeline
Generic

Yadira Aceves

San Jose

Summary

I am experienced in clerical and administrative tasks. Familiarized with excel, microsoft office, and microsoft word. Ability to keep records input needed data and more. I have ove 5 years of experience with customer service. I am a fast learner and follow all neccesary protocols and trainings.

Work History

Recreation Leader

City of San Jose
2023 - 2025
  • Parks, Recreation, and Neighborhood Services front desk receptionist at City Hall.
  • Assist with administrative tasks, data entry, and attending meetings.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Distribute mail throughout floor and validate parking for visitors.
  • Receive calls on behalf of the department, addressing public concerns with empathy and professionalism,
  • Trained and certified to operate live scans for the departments new hires. Ensuring confidentiality and security of sensitive information, assisting with application process, familiarized with live scan technology and software.
  • Assisted with department events such as Viva Calle. Helping set up booths and directing vendors to their designated areas. Sell merchandize and maintain good customer service.

Cashier

KFC
2022 - 2023
  • Customer Service
  • Take orders
  • Start the day for the manager when not there, including banking people, opening everything, and answering phone calls

Volunteer

ConXion To Community
2021 - 2021
  • Assist with community events
  • Observe and maintain a safe working environment in compliance with the establishment's safety, protocol and procedures
  • Perform duties as assigned
  • Help with food distribution

Clerical Assistance

City of San Jose
2019 - 2021
  • Sorting and distributing the daily mail
  • Answering and directing calls, taking messages, and making phone calls on behalf of the company
  • Maintain and submit reports and records as required
  • Attend meetings and training sessions as required

Education

Health and Science

Evergreen Valley College
03.2025

HighSchool -

Foothill HighSchool
05-2022

Skills

  • Bilingual
  • Computer Literacy
  • Organized
  • Active Listener
  • Good Communication Skills
  • Able to work with confidential information
  • Data input
  • Problem-solving
  • Ability to multi-task

Timeline

Recreation Leader

City of San Jose
2023 - 2025

Cashier

KFC
2022 - 2023

Volunteer

ConXion To Community
2021 - 2021

Clerical Assistance

City of San Jose
2019 - 2021

Health and Science

Evergreen Valley College

HighSchool -

Foothill HighSchool
Yadira Aceves