Xyra Salonga

• Responded promptly and professionally to customer inquiries and concerns over the phone.
• Provided optimal customer service about customers accounts, transactions, and banking needs.
• Managed inbound and/or outbound calls and communications.
• Processed banking needs and concerns using the bank software tools.

• Supported residents in care facility with mealtimes, setting up tables and serving foods.
• Provided compassionate feeding assistance.
• Assisted with daily living activities, like therapeutic recreation activities.

• Provided a positive customer experience with fair, friendly and courteous service.

• Worked flexible schedule and extra shifts to meet business needs.

• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.