Xyan Browne
Brampton
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
Work History
Sales Associate
Dragon Vape
09.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Retail Sales Associate
Value Village
09.2020 - 01.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Sales Associate
Burger King
08.2019 - 12.2019
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
Food and Beverage Sales Associate
Canadas Wonderland
08.2016 - 10.2019
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Created solutions for customers to satisfy specific needs, quality and budget.
Education
High School Diploma -
Cardinal Ambrozic Catholic Secondary School
Brampton, ONSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Flexible Schedule
- Store Opening and Closing
- Professional Demeanor
- Adapt to diverse groups
- Policy and Procedure Adherence
- Sales Goals Attainment
Languages
English
Native or Bilingual
Timeline
Sales Associate
Dragon Vape
09.2023 - 12.2023
Retail Sales Associate
Value Village
09.2020 - 01.2022
Sales Associate
Burger King
08.2019 - 12.2019
Food and Beverage Sales Associate
Canadas Wonderland
08.2016 - 10.2019
High School Diploma -
Cardinal Ambrozic Catholic Secondary School
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