XYAIRE HARTWELL
Pittsburg,CA
Summary
A Communication major graduate from California State University Sacramento, looking for an entry level position to kickstart my career. Working in customer service for 7+ years, having 100 hours of community service, as well as having a communication degree, I can assure you of my professional and personal growth. I want to secure a position in a company that challenges my skills, updates my current knowledge as well as sharpens my training. Being a quick learner, I wish to develop a more rounded skill set and improve my skill.
Overview
6
6
years of professional experience
Work History
STARBUCKS BARISTA
Assistant Manager| Sacramento State University | Corporate Starbucks
01.2022 - 01.2023
- Maintain a calm demeanor during the periods of high volume or unusual events to keep store operating to standard and to set positive examples
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Recreation Leader
CITY OF PITTSBURG
01.2018 - 01.2021
- Teaches, supervises, and coordinates cultural and social recreation activities
- These activities met the needs and interest of the centers residents that included Small World Park, arts and crafts, and small events
- Main responsibilities included being on time, ability to work in a team environment, and a positive attitude.
Activity Dorm Leader
Activity committee & front desk Sacramento State dorms
01.2018 - 01.2021
- Create new dorm activities for the residents to build a connection
- In charge of my dorm haul Instagram with upcoming actives and events we were having/ planning.
CUSTOMER SERVICE
Walgreens
01.2017 - 01.2021
- Main responsibilities included customer service, cashier, and stocking
- With Customer Service that included greeting guests, answering questions, and helping customers find products
- As well as keeping counters and shelves clean, take inventory, and maintain records.
- Met customer service expectations through problem resolution, daily communication and follow-up, boosting customer service scores.
Education
BACHELOR OF ARTS COMMUNICATION STUDIES -
California State University, Sacramento
Sacramento, CA05.2023
HIGH SCHOOL DIPLOMA -
Pittsburg Senior High School
Pittsburg, CA06.2018
Skills
- Communication
- Problem solving
- Multi-tasking
- Google Suite
- Managing Shifting Priorities
- Active Listening Skills
- Interpersonal
- Microsoft Office Suite
Timeline
STARBUCKS BARISTA
Assistant Manager| Sacramento State University | Corporate Starbucks
01.2022 - 01.2023
Recreation Leader
CITY OF PITTSBURG
01.2018 - 01.2021
Activity Dorm Leader
Activity committee & front desk Sacramento State dorms
01.2018 - 01.2021
CUSTOMER SERVICE
Walgreens
01.2017 - 01.2021
BACHELOR OF ARTS COMMUNICATION STUDIES -
California State University, Sacramento
HIGH SCHOOL DIPLOMA -
Pittsburg Senior High School
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