Ryan Dugan
Edmonton
Summary
Professional with a strong background of high conflict and challenging work environments. Natural leader with proven ability to foster team collaboration and adapt to change. Employs a wholistic and empathetic approach to working with vulnerable groups (addiction, mental health, poverty, disabled, queer)
Overview
8
8
years of professional experience
Work History
Federal Correctional Officer
Correctional Service of Canada
05.2021 - 10.2024
- Supervision of 65+ maximum security inmates from highly vulnerable and often traumatic backgrounds
- Used verbal and physical control techniques to effectively de-escalate high conflict incidences
- Responded to critical emergencies with considerable precision, which often required impromptu action plans
- Demonstrated remarkable leadership skill, often delegated roles and diligently upheld both coworker and inmate safety
- Liaised with various government ministries and legal services stakeholders
Pre-Board Screening Officer
GardaWorld Security
04.2017 - 04.2018
- Streamlined traveler boarding by providing assistance and guidance during screening processes.
- Assisted in deterring potential threats by performing regular and random security checks.
- Meticulously inspected traveler materials using x-ray, metal detector, and body scanner equipment
- Protected civil aviation through removal of prohibited items entering secure areas (explosives, firearms, knives)
Education
Bachelor of Child And Youth Care -
Grant MacEwan University
Edmonton, AB04-2028
Skills
- Active listening
- Collaborative problem solving
- Crisis intervention
- Emotional intelligence
- Trauma-informed care
- First aid (CPR 3, AED)
Timeline
Federal Correctional Officer
Correctional Service of Canada
05.2021 - 10.2024
Pre-Board Screening Officer
GardaWorld Security
04.2017 - 04.2018
Bachelor of Child And Youth Care -
Grant MacEwan University
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