Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Xuheng Mao

Victorville,CA

Summary

Motivated and detail-oriented college graduate and U.S. green card holder with strong leadership and cross-cultural communication skills, developed through extensive experience in fast-paced restaurant environments and academic achievement. Fluent in English and Mandarin, with hands-on expertise in customer service, team training, and problem-solving. Demonstrated ability to guide peers through complex processes such as UC, CSU, and community college applications. Recognized for academic excellence on the President’s List and as a member of Phi Theta Kappa. Brings a global perspective from living and studying in both China and the United States, and is dedicated to contributing positively in diverse professional or academic settings.

Overview

5
5
years of professional experience

Work History

Pholicious

Server
09.2020 - 05.2025
  • Served as the most experienced staff member at one of the busiest Vietnamese restaurants in the region, regularly working 40 hours per week during both school year and summer.
  • Trained and mentored new employees, managed order flow, and resolved operational issues to ensure smooth service during peak periods.
  • Bridged communication gaps by learning and using key Vietnamese phrases with kitchen staff, facilitating efficient teamwork and minimizing errors.
  • Balanced front and back-of-house responsibilities, including food prep, order management, and customer service, in a high-pressure environment.
  • Demonstrated strong leadership, patience, and problem-solving skills, helping new staff build confidence and become effective team members.

Koya Sushi

Sushi Chef
04.2020 - 07.2020
  • Prepared sushi, sashimi, and specialty rolls with an emphasis on quality, presentation, and food safety standards.
  • Managed inventory, maintained a clean and organized workspace, and collaborated closely with the kitchen team to deliver prompt and efficient service.
  • Assisted with menu development and contributed new dish ideas for customer enjoyment.
  • Worked an average of 20 hours per week during both the school year and summer.

Education

Bachelor of Science - Public Health

UC San Diego
La Jolla, CA
06-2027

Associate of Arts - Liberal Arts: Social & Behavioral Sciences Emphasi

Victor Valley College
Victorville, CA
06-2025

Associate of Science - Math/Science

Victor Valley College
Victorville, CA
06-2025

Associate of Science - Public Health Science (IGETC)

Victor Valley College
Victorville, CA
06-2025

High School Diploma -

William Workman High School
City Of Industry, CA
06-2019

Skills

  • UC, CSU, and Community College (CC) Application Process (personally guided myself and peers through admissions)
  • Native-level Chinese (Mandarin); Fluent in English
  • Bilingual Communication: English, basic Vietnamese for restaurant operations
  • Cross-Cultural Experience (lived in both China and the USA)
  • Customer Service & Hospitality
  • Staff Training & Leadership
  • Multitasking in Fast-Paced Environments
  • Inventory Management
  • Conflict Resolution
  • Teamwork & Cross-cultural Collaboration
  • Critical thinking
  • Computer skills
  • Flexible and adaptable
  • Attention to detail
  • Organization and time management
  • Food Preparation & Safety Standards

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Vietnamese
Limited Working

Timeline

Pholicious

Server
09.2020 - 05.2025

Koya Sushi

Sushi Chef
04.2020 - 07.2020

Bachelor of Science - Public Health

UC San Diego

Associate of Arts - Liberal Arts: Social & Behavioral Sciences Emphasi

Victor Valley College

Associate of Science - Math/Science

Victor Valley College

Associate of Science - Public Health Science (IGETC)

Victor Valley College

High School Diploma -

William Workman High School
Xuheng Mao