Xue Ying Zheng
Aurora,ON
Summary
Dynamic and results-driven Nail Technician with a proven track record, excelling in drawing and Gels. Renowned for exceptional customer service and problem-solving skills, I foster strong client relationships and consistently deliver outstanding nail repair services, enhancing customer loyalty through meticulous attention to detail and effective time management.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Professional Nail Technician
L'u Nail Studio
01.2018 - Current
- Demonstrated proficiency in various nail enhancement techniques such as acrylics, gels, dipping systems, and silk wraps for diverse client needs.
- Developed professional relationships with clients by addressing concerns and resolving issues promptly.
- Strengthened customer loyalty with outstanding time management, ensuring appointments were completed on schedule without compromising quality.
Server
Daigyo Cafe
07.2023 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Nail Technician
Jealousy Beauty
01.2013 - 09.2016
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
Education
College Diploma - Travel And Tourism
Seneca College of Applied Arts And Technology
North York, NoneCertificate - Service And Delivery Training
Smart Serve
Skills
- Appointment scheduling
- Creative color mixing
- Customer service
- Problem-solving skills
- Time management
- Multitasking Abilities
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Limited Working
Timeline
Server
Daigyo Cafe
07.2023 - 01.2025
Professional Nail Technician
L'u Nail Studio
01.2018 - Current
Nail Technician
Jealousy Beauty
01.2013 - 09.2016
College Diploma - Travel And Tourism
Seneca College of Applied Arts And Technology
Certificate - Service And Delivery Training
Smart Serve
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