Summary
Overview
Work History
Education
Skills
Identification
Languages
Certification
Timeline
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Xue Xiao (Dawn)

Xue Xiao (Dawn)

Vancouver,BC

Summary

Dedicated System Engineer adept at cultivating long-term partnerships with vendors and clients. Expertise includes installing, configuring and monitoring complex systems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong work ethic and outstanding troubleshooting skills.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior System Engineer

Infineon Technologies Asia Pacific Pte Ltd
2021.10 - 2023.05

Main contact person for Equipment Automation, application owner for Equipment Automation Framework (EAF), Equipment Data Acquisition (EDA) and MonA applications at Singapore site

  • Provide operational support for SIN EA, investigate in root cause and assist in resolution and reduction of incidents, includes 24/7 on-call support
  • Oversaw 200+ servers (Win Server), Databases (Oracle), and File Shares for EA, ensuring 24/7 operations through vigilant maintenance
  • Support on functional testing and rollout activities both locally and remotely cross site
  • Worked with stakeholders to determine implementation and integration of system-oriented projects.
  • Gather change requirements from user, analyze feasibility, design, test, release and deploy new versions of application to user
  • Fostered robust relationships with users, providing comprehensive knowledge sharing on Equipment Integrations to facilitate more effective issue investigation.

Lead Software Engineer

RoviSys Asia Company Pte Ltd
2019.08 - 2021.10

Dashboard development

  • The scope of work includes backend development for the Process Information Management System (PIMS) project
  • Implement OEE KPI Dashboards in PI Asset Framework according to customer requirements
  • Develop service for Alarm Processing in C#

MES System Consultant

  • Perform comprehensive assessment for the deployment of MES / digitalization to a new 'greenfield' facility currently under construction
  • Including user/functional requirements definition, technology comparison / selection, and ROI justification

PI and Power BI Development Support

  • Translated application storyboards, prototypes and requirements documents into functional applications.
  • Responsible for pushing large alarm dataset from OSI PI into SQL database through Excel's PI datalink
  • Developed connector in VBA and write script to run on schedule
  • Extract transforms and load data from Microsoft SQL and developed Power BI monthly, yearly alarm reports for plant production users

On-Site Plant Traceability Support, China Ningbo

  • Process data and facilitate in the development of tracking and reporting system of the traceability project
  • Worked collaboratively with stakeholders to resolve technical roadblocks.
  • Developed PI Vision visualization for process overview, monitor real-time temperature, power and current information of the line.
  • Generate reports with Power BI using the data gathered from OSI PI base on customer's need and requirements.

Education

Bachelor of Engineering (Electrical And Electronics Engineering) Info-Communications Specialization -

Nanyang Technological University
Singapore
06.2019

Skills

  • Network Server Management
  • Helpdesk Operations
  • Project Hour Estimation
  • System On-Call support
  • Change Management
  • ITIL and/or ticket-based environments
  • Project Management
  • Technical Analysis
  • Root Cause Analysis
  • Microsoft Power BI
  • Python, C++, VBA, MSSQL
  • LabView, SECS/GEM Knowledge

Identification

  • Singaporean
  • Canada Permanent Resident

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Certification

Nov 2023 ITIL®4 FOUNDATION Certification

Mar 2022 Certificate of Completion:

  • QM: Global Change Management in Backend
  • QM: 8D problem solving method
  • QM: Statistical Process Control (SPC) – Introduction
  • QM: Deviation and Decision Management in Back-End

June 2020 Certificate of Completion:

  • Siemens Introduction to Camstar MES (v6)
  • Siemens Expanding the Factory Model (v6)
  • Siemens Electronic Procedures (v6)
  • Siemens Operator Training & Certification Course (v6)
  • Siemens Label Printing Course (v6)
  • Siemens Dispatch Management Course (v6)
  • Siemens Electronic Signatures Course (v6)
  • Siemens Portal Studio Modeler (v6)
  • Siemens Batch Processing Course (v6)
  • Siemens Presales Representative

March 2020 Certificate of Completion:

  • SMU Academy Data Analytics Using Advanced Power BI

March 2018 Certificate of Completion:

  • National Instruments LabView Core 1 and 2

Timeline

Senior System Engineer

Infineon Technologies Asia Pacific Pte Ltd
2021.10 - 2023.05

Lead Software Engineer

RoviSys Asia Company Pte Ltd
2019.08 - 2021.10

Bachelor of Engineering (Electrical And Electronics Engineering) Info-Communications Specialization -

Nanyang Technological University

Nov 2023 ITIL®4 FOUNDATION Certification

Mar 2022 Certificate of Completion:

  • QM: Global Change Management in Backend
  • QM: 8D problem solving method
  • QM: Statistical Process Control (SPC) – Introduction
  • QM: Deviation and Decision Management in Back-End

June 2020 Certificate of Completion:

  • Siemens Introduction to Camstar MES (v6)
  • Siemens Expanding the Factory Model (v6)
  • Siemens Electronic Procedures (v6)
  • Siemens Operator Training & Certification Course (v6)
  • Siemens Label Printing Course (v6)
  • Siemens Dispatch Management Course (v6)
  • Siemens Electronic Signatures Course (v6)
  • Siemens Portal Studio Modeler (v6)
  • Siemens Batch Processing Course (v6)
  • Siemens Presales Representative

March 2020 Certificate of Completion:

  • SMU Academy Data Analytics Using Advanced Power BI

March 2018 Certificate of Completion:

  • National Instruments LabView Core 1 and 2
Xue Xiao (Dawn)