Desktop app—build content style guides, conduct surveys; edit existing UI copy; write deliverables from scratch; apply taxonomy and metrics for success
Website—redesign user flows from onboarding to conversion: rewrite UI copy; refine IA; create content style guides, naming system, and terminology; conduct stakeholder survey and user research
Mobile app—redesign onboarding flow and transaction flow; create wireframes and hi-fi mockups; write help content and other technical material
Clients include: Absurd:joy, Meta (Facebook & WhatsApp), The Inclusive Group, Ageloop.com, BEE Content Design, etc.
Contributing Writer
Eatnom
NYC
07.2021 - 07.2022
Write and research about food, restaurants, and culture for the website
Teaching Assistant
CCA
San Francisco
01.2020 - 05.2021
Teach undergraduate literature and writing courses
Class design, lead discussion, group work, host workshop, after-class coaching
Writing Coach
CCA
San Francisco
10.2019 - 05.2020
Coach undergraduates/graduates on art critics, design projects, scripts, essays, etc.