Desktop app—build content style guides, conduct surveys; edit existing UI copy; write deliverables from scratch; apply taxonomy and metrics for success
Website—redesign user flows from onboarding to conversion: rewrite UI copy; refine IA; create content style guides, naming system, and terminology; conduct stakeholder survey and user research
Mobile app—redesign onboarding flow and transaction flow; create wireframes and hi-fi mockups; write help content and other technical material
Clients include: Absurd:joy, Meta (Facebook & WhatsApp), The Inclusive Group, Ageloop.com, BEE Content Design, etc.
Contributing Writer
Eatnom
NYC
07.2021 - 07.2022
Write and research about food, restaurants, and culture for the website
Teaching Assistant
CCA
San Francisco
01.2020 - 05.2021
Teach undergraduate literature and writing courses
Class design, lead discussion, group work, host workshop, after-class coaching
Writing Coach
CCA
San Francisco
10.2019 - 05.2020
Coach undergraduates/graduates on art critics, design projects, scripts, essays, etc.
Intern as an Assistant Sales Engineer at Shenzhen Megmeet Electrical Co., LtdIntern as an Assistant Sales Engineer at Shenzhen Megmeet Electrical Co., Ltd