Summary
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Xuanming Xing

Mississauga,ON

Summary

My name is Xuanming (Alan) Xing and I am currently studying Digital Business Management at the University of Toronto. I am a proactive, results-oriented professional with extensive experience as an intern in the CRM department of an Audi 4S store. Through my expertise in CRM and web development, I have improved the accuracy of customer data and explored potential business opportunities. A strong communicator and team player who supports strategic decisions and drives results in a fast-paced environment.

Work History

CRM Internship

Audi 4S Store
05.2024 - 07.2024
  • Experience: Maintaining customer relations and contacting customers in the CRM department of a 4S store
  • CRM Intern Location: China
  • Duration: May 5, 2024 - July 5, 2024 -
  • During the internship, I mainly assisted the customer relationship management department in completing the data entry and maintenance of the customer relationship management system to ensure the accuracy and completeness of customer information. As well as analyzing customer data, exploring potential business opportunities, and providing data support for departmental decision-making.

Education

Master of Arts - Digital Enterprise Management

University of Toronto
Toronto
04-2027

Skills

  • Communication Skills: Skilled in communicating efficiently with clients, team members, and management, able to clearly communicate requirements, and drive project progress
  • Time management: Skilled in developing task plans and allocating time appropriately to ensure efficient work under multitasking
  • Web authoring: Mastery of HTML and CSS skills, able to design and create simple, beautiful, and efficient web pages
  • Customer Relationship Management: Familiar with the operation and maintenance of the CRM system, with the ability to analyze data, and can optimize the service process through customer data
  • Teamwork: Excellent teamwork skills, able to work closely with cross-functional teams to achieve goals, Learning ability: open to new knowledge and challenges, able to quickly adapt to changes, and continuously improve skills

Languages

English
Professional
Chinese (Mandarin)
Professional
French
Limited

Affiliations

  • Worked as a note-taker during the school year to help people with mobility issues take notes

Timeline

CRM Internship

Audi 4S Store
05.2024 - 07.2024

Master of Arts - Digital Enterprise Management

University of Toronto

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Xuanming Xing