Xochitl Hernandez-Escobar
Police Clerk
Sacramento
Summary
A hard-working, motivated, enthusiastic, personable, and dependable employee, who is bilingual (Spanish) and thrives in a team environment. More than three years of administrative experience with the Sacramento Police Department as a Police Clerk II, student trainee, and filling in for an Administrative Technician. Known for being a team player with a positive attitude and a relationship builder with co-workers, officers, managers, and key community stakeholders. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
1
1
Language
Work History
Police Clerk II
Sacramento Police Department
11.2024 - Current
- North Command (October 2023 – Present)
- Proactively took on duties of the Administrative Technician during her extended absence.
- Managing a station for short period of time.
- Ordering station forms for patrol.
- Using MochaSoft to input Notice of Trespass
- Process the ABC permits for day events in the North area.
- Keeping in communication with officers, patrol sergeants, watch commanders, and Captains at the station.
- Inputting DMV information into our systems
- Doing administration station duties such as locker audits, locker assignments, tags, making sure supplies for patrol cars are up to date and available, and other duties as assigned by the Station Captain or Executive Lieutenant.
- Officer scheduling and time off for vacation and/or training
- Receiving and assisting in resolving difficult or sensitive customer service inquiries or problems, policies, and procedures; responds to inquiries from the public.
- Going to the Mexican consulate every 3rd Wednesday to support “Juntos Con SacPD,” a program designed to build trust with our Mexican Community.
- Input vacations, regular scheduling, and training for all officers and sergeants before shift change.
- Assist with workers compensation forms for officers, sergeants, lieutenants, and captains.
- Input P-Card information for Lt and Captain, gathering the receipts, flyers, and email exchanges to the event that they used the P-Card.
- Assisting with organization and preparation with events we have in the community and with the Natomas Chamber of Commerce.
- Supervising and mentoring student trainees and Pre-hires that rotate to the station.
- Offering exceptional customer service and translation for the Records Specialists at the counter when it comes to the Hispanic community here in the North area and assisting with translation for the station when needed.
Student Trainee
Sacramento Police Department
08.2021 - 11.2024
- Office of the Chief (May 2022 – October 2023)
- Receive incoming calls and routing to the appropriate division and helping with complex and confidential information
- Manage the unit’s supplies and monitor any supply needs for the office
- Assist with ceremonial duties
- Write and distribute professional documents on behalf of the Office of the Chief
- MCIU and Court Liaison (August 2021 – May 2022)
- Answered requests from community members with regards to their traffic collisions
- Provided outside agencies with copies of necessary reports
- Coordinated with officers and the District Attorney’s Office in the handling of subpoenas for the unit
- Responded to community members seeking to renew their licenses.
CSI Ride-Along
Sacramento Sheriff’s Department
02.2023
- Gathered information on how Sacramento Sheriff’s Office Crime Scene Investigation (CSI) operates in contrast to the Sacramento Police Department.
- Observed how the jails are maintained and how to take someone into custody
CSI Ride-Along
Sacramento Police Department
05.2022
- Gathered information on how the Sacramento Police Department CSI works
- Observed how to take pictures on a citizen who was injured and transported to the hospital
- Observed the new technologies that are being used to process and document crime scenes/crimes.
CSI Ride-Along
Farmington Police Department
06.2019
- A weeklong of observation of the basics of CSI.
- Collected latent prints from different surfaces and materials.
- Collected shoe impressions via ink and dental stone.
- Collected photographs of a vehicle, prints, and of a victim.
- Collected buckle swabs from suspects.
Receptionist and customer service
Crunch Fitness
08.2019 - 12.2019
Cashier and Customer service
Target
08.2018 - 01.2019
Education
Bachelor’s Degree of Science - Criminal Justice
Sacramento State University
Sacramento, California05.2024
Associate Degree - Administration of Justice
Sacramento City College
Sacramento, California12.2021
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Team management
Time management
Flexible and adaptable
Data entry
Multitasking
Microsoft Word
Multitasking Abilities
Dependable and responsible
Organization and time management
Verbal communication
Excellent communication
Accomplishments
Took over a position in an immediate time period. Had limited training and was only a student when given the task to act as a station manager for a few months. I took on multiple tasks at once and was able to problem solve the challenges that I had faced. Learned very quick on what was expected of me and had the trust and confidence of everyone around me to do what I needed to in order to accomplish the tasks at hand.
Timeline
Police Clerk II
Sacramento Police Department
11.2024 - Current
CSI Ride-Along
Sacramento Sheriff’s Department
02.2023
CSI Ride-Along
Sacramento Police Department
05.2022
Student Trainee
Sacramento Police Department
08.2021 - 11.2024
Receptionist and customer service
Crunch Fitness
08.2019 - 12.2019
CSI Ride-Along
Farmington Police Department
06.2019
Cashier and Customer service
Target
08.2018 - 01.2019
Associate Degree - Administration of Justice
Sacramento City College
Bachelor’s Degree of Science - Criminal Justice
Sacramento State University
Recognition
Deans Honor List, Getting above a 3.0 GPA for the semester: 3.325.