Xochilt Garcia
San Diego
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Teller
Intercam financial
San Ysidro
09.2023 - Current
- Composed, typed and mailed statements and correspondence related to discrepancies and outstanding unpaid debts.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Maintained confidentiality of all customer records and information according to company policies.
- Maintained confidentiality of bank records and client information.
- Received and counted daily inventories of cash, drafts and checks.
- Worked with cross-functional teams to achieve goals.
Costumer Service, Maneger Weekends
Servipagos inc
San Diego
04.2019 - 09.2023
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Recruited and trained new employees to meet job requirements.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma -
Colegio Educativo Sinaloa
Tijuana Baja California 06-2013
Skills
- Customer service
- Cash handling expertise
- Exceptional customer service
- Cash handling and management
- Spanish speaking
- Cash counting
- Excellent communication skills
Timeline
Teller
Intercam financial
09.2023 - Current
Costumer Service, Maneger Weekends
Servipagos inc
04.2019 - 09.2023
High School Diploma -
Colegio Educativo Sinaloa