XIYUAN （Mika） WEN
Toronto,ON
Summary
Agile project implementation manager adept at leveraging existing resources to overcome barriers, seek business opportunities, and build strong client relationships. Possesses risk awareness and independent judgment, with the ability to quickly understand the company's operational model to expand business, achieve sustainable development, and drive revenue growth.
Overview
6
6
years of professional experience
Work History
Project Manager
Duāng Store Corp.
Toronto, ON
10.2023 - 07.2024
- Assisted the company in preparing and advancing supply chain projects, introducing significant resources for the company's food supply chain.
- Supported the operational management of the company's 26,000-square-foot warehouse and spearheaded client acquisition initiatives.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Developed a new 3PL business segment, overseeing the rationality and feasibility of business operations.
- Assisted the CEO in finding more business partners and investors for the company, participated in business roadshows and negotiations.
Account Executive
Facedrive Supply Chain
Toronto, ON
02.2022 - 01.2023
- Collaborated with sales team to boost revenue and market share.
- Excelled in B2B sales and cold calling, consistently exceeding targets.
- Cultivated strong customer relationships to drive sustained revenue growth and loyalty.
- Identified lucrative leads, upsold services, and drove increased business development.
- Skilled at networking and identifying sales opportunities.
- Collaborated with cross-functional teams to build powerful, customer-facing tools.
Customer Service Associate
Tianjin Cambridge Psychological Counseling Center (TCPC)
, China
05.2020 - 11.2021
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Earn customers' trust and strengthen relationships through friendly, positive communication.
- Refer different types of clients to relevant professional psychologists.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Educational Consultant
Honor Education Services Inc.
Toronto, ON
11.2019 - 04.2020
- Consult clients and provide with comprehensive college information and professional information
- Review client application materials, cooperate with
copywriters, follow up the application progress, and
complete college and visa applications - Keep client files and maintain customer relationships.
Sales and Marketing Executive
U3 Consignment
Toronto, ON
03.2018 - 12.2018
- Greet and style customers with designer merchandise
- Photograph and market products to attract customers
- Performed regular research on target audience's wants, needs and purchasing patterns.
- Engaged in retail and event marketing activities at public events and in-store to promote business development.
Fashion Consultant
NEVADA ROSE
Toronto, ON
03.2018 - 12.2018
- Social media manager and editor; Creative integration
- Create a WeChat public account and write articles for an e-magazine
- Watched market and emerging fashion trends in order to keep stock fresh and current.
Education
Fashion Management Diploma - Marketing；Fashion Trends; Brands; Operations
George Brown College
04.2019
Skills
- Fashion trends
- Branding
- Social media promotions
- Interpersonal skills
- Marketing strategies
- Persuasive negotiations
- B2B
- Managing client relationships
- Negotiation and Persuasion
- Work flow planning
- Critical Thinking
- Leadership
Timeline
Project Manager
Duāng Store Corp.
10.2023 - 07.2024
Account Executive
Facedrive Supply Chain
02.2022 - 01.2023
Customer Service Associate
Tianjin Cambridge Psychological Counseling Center (TCPC)
05.2020 - 11.2021
Educational Consultant
Honor Education Services Inc.
11.2019 - 04.2020
Sales and Marketing Executive
U3 Consignment
03.2018 - 12.2018
Fashion Consultant
NEVADA ROSE
03.2018 - 12.2018
Fashion Management Diploma - Marketing；Fashion Trends; Brands; Operations
George Brown College
Similar Profiles
Ricardo Lorenzo ElinonRicardo Lorenzo Elinon
Regional Admin Supervisor at Primo Convenient Store, Petromin CorpRegional Admin Supervisor at Primo Convenient Store, Petromin Corp
Hugo Martin HutabaratHugo Martin Hutabarat
Business Owner Marketplace at Goven Corp & Goven StoreBusiness Owner Marketplace at Goven Corp & Goven Store
Niovis Fulgencio ReyesNiovis Fulgencio Reyes
Cashier at Real Hardware Store CorpCashier at Real Hardware Store Corp