Xixuan (Iris) Jiang
Summary
To utilize transferable and technical skills along with medical knowledge to provide excellent cosmetic support and great customer service experience to the company.
Overview
9
9
years of professional experience
Work History
Clinic Manager
Brimley Medical Centre & Glow Lift Cosmetic
- Current
- Complete recent training for Laser and IPL skin rejuvenation treatment
- Responding to owner and multiple doctors including physicians and specialists
- Managing routine clinic operations, eg: maintain supplies, staffing, hiring and provide training
- Coordinating doctors’ schedule
Receptionist
Pharmalinx Medical Centre
08.2018 - 07.2019
- Communication with patients and other medical office such as specialists’ office and labs
- Arranging appointments for patients, including accommodating urgent/walk-in appointments
- In matter of urgent cases, addressed to doctors timely and ensured patients notified
- Responsible to obtain medical reports from hospitals and labs for doctors
- Responsible for sorting and filling medical reports, and flagged to corresponding doctors
- Responsible to communicate with government in terms of any government related request, such as EAP approvals and disability billings
- Provided help to doctors and technicians
- Helped both doctors and patients doing translation when language barrier occurs
Receptionist
Maxime Physio Rehab
11.2016 - 05.2017
- Scheduling appointments via using Universal program
- Responsible for creating invoices as requested by customers and insurance companies
- Communication with clients’/patients’ legal representatives
- Communication with insurance companies regarding treatment plans and EHP claims
- Billing for MVA cases
- Responsible for documentation and filing
- Assisted physio therapist to write physio notes
Education
Advanced Medical Aesthetician -
International Beauty Institute
06-2025
Business Administration -
George Brown College
04.2017
Skills
- Skin Facial – Skilled facial with Guasha technique and proper product selections
- Lymphatic Drainage – By applying Guasha technique and use of microdermabrasion tips
- Laser Hair Removal – Knowlege on Fitzpatrick and other skin typing, operate machine with adequate parameters
- Skin Rejuvenation – Use of Candela IPL machine and Non-ablative Fractional laser handpiece
- RF microneedling – Use of Matrix Pro with setting correct parameters
- Radio Frequency – Confidently choose frequency level and handpiece/tips
- EMS – Knowledge on operating machine and its function
- Chemical Peel – Consultation for proper acid choice, provide pre- and post-care advice
- Microdermabrasion – Confidently operate machine with choice of grit and suction level
- Strong communication skills with clients and on business emails, developed through past work experience
- Great customer service skills, developed via many years front desk work experience
- Ability to multi-task, strong organizational skills, and under minimum management
Timeline
Receptionist
Pharmalinx Medical Centre
08.2018 - 07.2019
Receptionist
Maxime Physio Rehab
11.2016 - 05.2017
Clinic Manager
Brimley Medical Centre & Glow Lift Cosmetic
- Current
Advanced Medical Aesthetician -
International Beauty Institute
Business Administration -
George Brown College
Similar Profiles
Ayman Al MadanyAyman Al Madany
International Medical Graduate at AGELESS MEDICAL COSMETIC CENTREInternational Medical Graduate at AGELESS MEDICAL COSMETIC CENTRE
Vanessa BoyesVanessa Boyes
Dermal Clinician at Nitai Medical & Cosmetic CentreDermal Clinician at Nitai Medical & Cosmetic Centre
Paulina DeHaanPaulina DeHaan
Patient Scheduler at La Jolla Cosmetic Surgery CentrePatient Scheduler at La Jolla Cosmetic Surgery Centre
CHRISTINA ROLDANCHRISTINA ROLDAN
CLINIC MANAGER at Samaritan HouseCLINIC MANAGER at Samaritan House
LaTuesday GulleyLaTuesday Gulley
Clinic Manager at U. S RenalClinic Manager at U. S Renal