Xiomara Maldonado
Toronto,Canada
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
13
13
years of professional experience
Work History
Guest Coordinator
The 10 Spot
09.2022 - 11.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Kept reception area clean and neat to give visitors positive first impression.
Property Management Administrative Assistant
Del Property Management
08.2014 - 12.2017
- Performed general office duties: filing, photocopying, faxing, responded to and directed telephone calls to appropriate person.
- Reconciled owners accounts by reviewing owner history and Trust reports, arranged collection or refunds as appropriate and advised owners of status of account.
- Prepared work orders and scheduled both in-house staff and contractors as per maintenance policy.
- Prepared purchase orders for approval by Manager and ordered all necessary supplies for office.
Receptionist/Sales Associate
Hakim Optical
08.2009 - 08.2014
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Assisting clients one on one with their needs and matching it with available glasses to fit their lifestyle.
Education
Diploma - Medical Esthetician
Canadian Beauty College
Toronto, ONSkills
- Invoice Processing
- Client Confidentiality
- Scheduling appointments
- Property Inspections
Languages
Spanish
Native or Bilingual
Timeline
Guest Coordinator
The 10 Spot
09.2022 - 11.2022
Property Management Administrative Assistant
Del Property Management
08.2014 - 12.2017
Receptionist/Sales Associate
Hakim Optical
08.2009 - 08.2014
Diploma - Medical Esthetician
Canadian Beauty College
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