Xinyu Zhang
Coquitlam,BC
Summary
Experienced in the office and adept at completing projects confidently and skillfully. Has performed well under pressure, completing tasks continuously with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CASE REPRESENTATIVE
Canadian Overseas Bright Tomorrow Immigration Consulting Ltd.
Coquitlam
05.2023 - Current
- Provided guidance on complex immigration issues to clients.
- Assisted in the preparation of immigration forms including petitions and applications.
- Conducted research into relevant laws and regulations related to immigration matters.
- Collected and organized documents, such as birth certificates, passports, visas, marriage certificates, affidavits of support, and other evidence for review.
- Answered inquiries from clients regarding the progress of their cases.
- Developed strategies to successfully navigate difficult cases through the legal system.
PROJECT CONSULTANT
The City of Vancouver
Vancouver, BC
01.2023 - 05.2023
- Designed interventions for the City of Vancouver to tackle misinformation about its climate initiatives
- Developed and deepened relationships with key stakeholders
- Partnered with project team members to identify and quickly address problems
- Kept senior management well-informed by preparing and presenting project status reports
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results
- Analyzed project data to identify trends and areas for improvement
- Monitored deadlines and milestones to keep team on track with project schedule
- Allocated project resources to drive productivity and maximize efficiency
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Verified quality of deliverables and conformance to specifications before submitting to clients.
COURT CLERK
The People's Procuratorate of Bozhou City
Bozhou
01.2019 - 08.2021
- Examine materials in legal cases and assist judges in drafting judicial documents
- Settle minor criminal and civil disputes and investigate case facts; carry out judicial assistance independently
- Provide constructive suggestions for special work like law enforcement in process of handling cases by judges
- Organize legal aid activities and lead other assistant procurators to popularize basic knowledge of law
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
INTERN AT FOREST RESOURCES MANAGEMENT DEPARTMENT
Forestry Bureau of Bozhou City
Bozhou
06.2018 - 12.2018
- Learned to understand relation between forests and natural resources from perspective of economist
- Participated in evaluating different programs carried out by local government and predicting its long-run consequence and assisted in designing research and analytical techniques to conduct different surveys for information collection
- Prepared statistical analysis and summarize research findings to support policymaking and decisions.
ADMINISTRATIVE ASSISTANT
Shaw's Education and Immigration Consulting INC.
03.2018 - 06.2018
- Managed workflow by assigning tasks of other administrative employees daily, ensuring that deadlines are met, and workloads can be completed accurately and on time
- Performed clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings for manager
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Worked cooperatively with all team members to support achievement of work plan activities designed to achieve identified goals and objectives
- Built deeper understanding of actual work and improved cooperative competence
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
CASHIER WAITRESS AND MANAGER
Me & Crepe Cafe Burnaby
Burnaby
03.2017 - 03.2018
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Tallied cash drawer at beginning and end of each work shift
- Worked flexible schedule and extra shifts to meet business needs
- Skillfully anticipated and addressed guests' service needs; communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
- Reviewed schedule to ensure that all employees scheduled were ready and able to work and were signed in on department time sheet, informed management of performance of different employees.
Education
Master of Arts - Public Policy and Global Affairs
University of British Columbia
04.2023
Bachelor of Arts - Economic
University of British Columbia
05.2018
ESL and University Transfer courses -
Coquitlam College
12.2013
Skills
- Workflow Coordination
- Analytical and problem solving
- Collaboration & team skills
- Expert in Microsoft Software
- Project Management
- Customer Service
Certification
Valid Class 5 Driver's License
Legal Status
Hold the Canada Permanent Resident Card and be legally eligible to work.
Languages
- Mandarin (native)
- English (proficient)
Volunteer Experience
- Coquitlam College, Student librarian
- UBC Asian Studies department, Lunar new year event volunteer
Timeline
CASE REPRESENTATIVE
Canadian Overseas Bright Tomorrow Immigration Consulting Ltd.
05.2023 - Current
PROJECT CONSULTANT
The City of Vancouver
01.2023 - 05.2023
COURT CLERK
The People's Procuratorate of Bozhou City
01.2019 - 08.2021
INTERN AT FOREST RESOURCES MANAGEMENT DEPARTMENT
Forestry Bureau of Bozhou City
06.2018 - 12.2018
ADMINISTRATIVE ASSISTANT
Shaw's Education and Immigration Consulting INC.
03.2018 - 06.2018
CASHIER WAITRESS AND MANAGER
Me & Crepe Cafe Burnaby
03.2017 - 03.2018
Master of Arts - Public Policy and Global Affairs
University of British Columbia
Bachelor of Arts - Economic
University of British Columbia
ESL and University Transfer courses -
Coquitlam College
Valid Class 5 Driver's License
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