Xinyi Fan
Toronto
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
5
5
years of professional experience
Work History
Cattery
Manager
01.2020 - 08.2024
- Provided comprehensive care for Bengal cats, ensuring well-being and comfort at all times.
- Maintained hygiene by performing regular cleaning and sanitation of the facility.
- Conducted weekly procurement of pet supplies, managing weights exceeding 30 pounds.
- Engaged potential clients to assess needs and deliver exceptional customer service.
- Created captivating social media content to promote cattery events.
Education
Bachelor of Science - Applied Mathematics
University of Toronto
Toronto, None06-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Computer skills
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Cattery
Manager
01.2020 - 08.2024
Bachelor of Science - Applied Mathematics
University of Toronto
Similar Profiles
Shanae ManuelShanae Manuel
Spotlight at ManagerSpotlight at Manager
Clara HernandezClara Hernandez
Juice Bar Manager at ManagerJuice Bar Manager at Manager
Jasmine RanieriJasmine Ranieri
KFC at ManagerKFC at Manager