Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Xinyan Zhang

Winnipeg,Canada

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Team-oriented and service-focused detailing professional experienced with cars, vans and SUVs. Handles demanding work with great physical stamina and adaptability to changing demands. Reliable, punctual and hardworking. Professional experienced using gps to determine efficient routes. Hardworking individual with several years of safe driving. Long-haul and regional driving background.

Overview

4
4
years of professional experience

Work History

Office Clerk

Grand & Reach Consultancy Services
Winnipeg, MB
11.2020 - Current
  • Managed client communication, scanning documents and distribution of mail.
  • Transcribed documents and maintained high levels of accuracy.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.

Car Detailer

Birchwood Toyota
Winnipeg, MB
03.2023 - 02.2024
  • Provided customers with information about their vehicle's condition prior to detailing work being completed.
  • Assisted in training new detailers on techniques and company procedures.
  • Maintained a clean and organized work environment to ensure efficient operations.
  • Maintained detailed records of all services performed on each vehicle.
  • Scheduled detailing appointments and managed time effectively to meet customer demands.
  • Customized detailing services based on vehicle condition and customer requests.

Education

Thousand Islands Secondary School
Brockville, ON

Skills

  • Calendar Management
  • Appointment Scheduling
  • Time Management
  • Mail Management
  • Customer Service
  • Microsoft Office
  • Safe Driving
  • Route Management
  • Vehicle inspections
  • Inclement weather driving
  • Cargo Handling
  • Flexible Work Schedule
  • Vehicle Maintenance
  • Special Purpose Cleaners
  • Physical Stamina
  • Communication and Interpersonal Skills
  • Document Management
  • Logbook Maintenance

Languages

English
Chinese (Mandarin)

Timeline

Car Detailer

Birchwood Toyota
03.2023 - 02.2024

Office Clerk

Grand & Reach Consultancy Services
11.2020 - Current

Thousand Islands Secondary School

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Xinyan Zhang