Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany (Diwei) Xie

Edmonton,Canada

Summary

Results-driven finance and accounting professional with a proven track record at Employer, enhancing financial processes and improving efficiency by 25%. Skilled in financial analysis and customer service, adept at collaborating with diverse teams to achieve cost reductions and deliver accurate reports on time. Proficient in Microsoft Excel and critical thinking.

Overview

2026
2026
years of professional experience

Work History

Administrator

Modern Comforts Flooring & Building Supply
Edmonton, Canada
11.2024 - Current
  • Delivered exceptional customer service both in-person and via phone, ensuring a positive and professional experience for each client.
  • Managed appointment scheduling, accurately entered data, and maintained up-to-date customer records in the company’s system.
  • Resolved customer inquiries and concerns with empathy, providing proactive solutions to enhance customer satisfaction.
  • Assisted clients in selecting products by thoroughly explaining features and benefits, and aligning recommendations with their needs.
  • Maintained a high level of product knowledge to support customer decision-making, and provide expert advice.
  • Collaborated with team members to streamline processes, improving service efficiency and customer experience.
  • Processed transactions and handled customer payments with accuracy and attention to detail.

Finance & Accounting Project Assistant

Employer
City, China
  • Managed financial records and generated monthly financial reports in Excel, ensuring accuracy and compliance with company internal tax policy and government tax regulations.
  • Collaborated with a multicultural team to streamline financial processes, improving efficiency by 25%.
  • Collaborated with the team to reduce project costs by 10% through detailed budget analysis and cost-control measures.
  • Managed multiple financial tasks simultaneously, ensuring timely delivery of reports and compliance deadlines.

Education

Diploma - Business of Finance

Nait
Edmonton
05.2024

Skills

  • Financial analysis
  • Customer service and relationship management
  • Team collaboration
  • Microsoft Excel
  • Critical thinking and troubleshooting skills

Timeline

Administrator

Modern Comforts Flooring & Building Supply
11.2024 - Current

Finance & Accounting Project Assistant

Employer

Diploma - Business of Finance

Nait

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Tiffany (Diwei) Xie