Xin Jie Zhao
Toronto
Summary
Immigrated to Canada in 2013, graduated from UTM in 2025. Dynamic and adaptable professional with experience at UTM, excelling in customer service and team collaboration. Proven ability to foster strong relationships and support peers, while leveraging computer skills and problem-solving capabilities to enhance productivity. Committed to creating positive environments and achieving organizational goals through effective communication and leadership.
Overview
5
5
years of professional experience
Work History
Work Study Student
UTM
01.2022 - 04.2022
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
Tutor
Smart Coding
09.2021 - 01.2022
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Intern
Media
05.2021 - 08.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Intern
Easy4.0
12.2019 - 04.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Volunteer
Volunteered the Election 2019 Under City Council
01.2019 - 06.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Intern
Model for Advertising
01.2018 - 03.2018
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Teacher
Aid Education
05.2017 - 08.2017
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Bachelor of Arts - Economics/Art History
University of Toronto
04-2025
Skills
- Computer skills
- Time management
- Problem-solving
- Leadership qualities
- Customer service
- Team collaboration
- FLUENT IN [English, Mandarin]
- Social media
- Powerpoint presentations
- Adobe Creative Cloud
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Work Study Student
UTM
01.2022 - 04.2022
Tutor
Smart Coding
09.2021 - 01.2022
Intern
Media
05.2021 - 08.2021
Intern
Easy4.0
12.2019 - 04.2020
Volunteer
Volunteered the Election 2019 Under City Council
01.2019 - 06.2019
Intern
Model for Advertising
01.2018 - 03.2018
Teacher
Aid Education
05.2017 - 08.2017
Bachelor of Arts - Economics/Art History
University of Toronto
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