XingFan Richardson
Glendora
Summary
Experienced and results-driven Regional Manager with over 8 years of expertise in property management, team leadership, and operational efficiency. Adept at leveraging technology to streamline operations, improve team performance, and ensure compliance with regulatory requirements. Proven track record in managing multi-site operations, overseeing budgets, and driving growth through strategic initiatives. Seeking to transition into a Team Success Manager role to contribute my operational excellence, technology adoption, and relationship management skills to support real estate teams at Real.
Successfully led initiatives that improved operational efficiency and drove revenue growth. Background includes managing multiple regions, driving operational improvements, and spearheading initiatives that align with company goals. Known for fostering team collaboration and consistently achieving results, with core skills in leadership and strategic planning.
Overview
11
11
years of professional experience
Work History
Regional Community Manager
AvalonBay Communities
04.2016 - Current
- Oversaw operations for a portfolio of 5 residential properties, managing multiple teams across various locations, ensuring high-level performance and compliance with company standards and industry regulations
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Led a team of 7 direct reports and 3 indirect reports, providing coaching, performance evaluations, and fostering a culture of operational excellence, which resulted in improved team cohesion and performance metrics
- Directed annual budgeting and financial forecasting for properties, consistently outperforming financial goals and driving profitability, earning recognition for excellence in operational metrics
- Coordinated large-scale capital projects, ensuring timely execution, adherence to budgets, and compliance with all legal and contractual obligations
- Provided critical market insights and submarket analysis to investors and senior leadership, enabling informed decision-making for portfolio expansion and asset management
- Drove leasing and revenue growth through effective marketing initiatives and targeted operational strategies, achieving high occupancy rates and enhanced resident satisfaction
- Acted as subject matter expert (SME) in property management systems and technologies, contributing to process improvements and system integrations that enhanced operational efficiency
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Project Manager
Sunflower Consultant
08.2014 - 12.2016
- Managed educational projects, including curriculum development, budget management, and coordination between internal teams and stakeholders
- Facilitated parent and student engagement, ensuring high satisfaction and strong retention rates
- Developed project plans and timelines, ensuring successful project delivery on time and within budget
General Manager
Spicy Management LLC
03.2014 - 01.2016
- Managed day-to-day operations for 2 store locations, overseeing team performance, customer relations, inventory management, and financial operations
- Developed and executed business and marketing strategies that resulted in revenue growth and increased market share, leveraging digital marketing channels to expand customer base
- Negotiated with suppliers and managed procurement processes, optimizing cost structures and improving bottom-line profitability
Education
Bachelor of Science - Child Development
San Francisco State University
San Francisco, CA05.2013
Skills
- Team Leadership
- Success Management
- Operational Efficiency
- Project Management
- Technology Integration
- Stakeholder Relationship Management
- Compliance
- Legal
- Operations
- Staff Training and Development
- Strategic Planning
- Staff Management
Achievementsandawards
- Mentor Program Participant – Mentored new hires and junior team members, contributing to their professional development and improved team performance.
- Leadership Recognition – Awarded for exceptional leadership, consistently exceeding operational goals in sales, revenue, and customer service.
- Diversity and Inclusion Leadership – Led the company's diversity and inclusion group, creating initiatives that improved team engagement and promoted an inclusive culture.
- Portfolio Performance Excellence – Contributed to portfolio performance improvements, including leasing success, revenue growth, and customer satisfaction.
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Regional Community Manager
AvalonBay Communities
04.2016 - Current
Project Manager
Sunflower Consultant
08.2014 - 12.2016
General Manager
Spicy Management LLC
03.2014 - 01.2016
Bachelor of Science - Child Development
San Francisco State University
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