XINGCI FAN
Moncton,Canada
Summary
7 years of experience in outdoor experience and customer service. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bring a positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Owner
Personal Automatic Self-Service Project
02.2024 - 07.2024
- Integrated automatic coffee and craft beer services into experimental project
- Established foundational processes for business operations.
- Optimized mechanical systems for enhanced performance and efficiency
- Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
- Strengthened relationships with suppliers to negotiate better pricing, improving overall profit margins.
- Raised property accuracy and accountability by creating new automated tracking method.
Host & On-Job Trainer
Entertainment Department / Disney
06.2017 - 02.2024
- Ensured compliance with safety regulations during events, proactively addressing hazards or deficiencies before they became issues for guests or staff.
- Worked effectively in fast-paced environments.
- Walked average 20,000 steps daily
- Trained new hosts to excel in their roles, emphasizing excellent guest service
- Ensured smooth operation of shows and facilitated memorable experiences with Disney characters and performers
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Improved guest satisfaction by welcoming visitors and providing exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, scheduled shifts, team leader, providing support and guidance.
- Enhanced atmosphere with attentive service and personalized attention.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Inventory Control Centre Host
Outdoor Vending, Food & Beverages / Disney
02.2016 - 06.2017
- Managed multitasking operations at the Inventory Control Center, maintaining food safety standards
- Cross-trained at multiple restaurants, including Tangled Tree Tavern, Barbossa Bounty, Stargazer Grill, and Tribal Table
- Provided actionable recommendations on inventory levels based on seasonal fluctuations, avoiding stockouts or excess inventory situations.
- Tracked progress of manufacturing orders using crunchtime software.
Education
Associate of Applied Science - Electrical Engineering Technology
New Brunswick Community College (NBCC)
Moncton, NB, Canada04-2026
Bachelor of Arts - English Literature
Shanghai International Studies University
Shanghai, China01.2024
High School Diploma -
Sino-Canada High School
Suzhou, Jiangsu, China06.2015
Skills
- Creativity and Innovation
- Store maintenance
- Performance analysis
- Leadership and Training
- Teamwork and Collaboration
- Adaptability and Resilience
- Multitasking and Time Management
- Attention to detail and Safety-Orientated
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
French
Elementary
Japanese
Elementary
Certification
- Driver's License
- Harvard Management Mentor Certificate
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- I have a passion for photography and editing photos
- Crafting and DIY Projects
- Archery
Timeline
Store Owner
Personal Automatic Self-Service Project
02.2024 - 07.2024
Host & On-Job Trainer
Entertainment Department / Disney
06.2017 - 02.2024
Inventory Control Centre Host
Outdoor Vending, Food & Beverages / Disney
02.2016 - 06.2017
- Driver's License
- Harvard Management Mentor Certificate
Associate of Applied Science - Electrical Engineering Technology
New Brunswick Community College (NBCC)
Bachelor of Arts - English Literature
Shanghai International Studies University
High School Diploma -
Sino-Canada High School
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