Xin Yu
Medical Office Assistant
Burnaby
Summary
An outgoing student pursuing flexible part-time employment with weekday shift options.
Overview
7
7
years of professional experience
Work History
MOA & MOA Mentor
Elicare Lougheed Clinic
11.2023 - Current
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Medical Assistant
Elicare Richmond Clinic
11.2023 - Current
Medical Assistant & MOA Mentor
Elicare Royal City Medical Clinic
11.2023 - Current
Server
Hime Sushi
07.2023 - 02.2024
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Medical Assistant
Dr Peter Chang Medical Clinic
01.2022 - 07.2023
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Verified patient insurance coverage and collected required co-payments.
- Measured patient pulse oximetry.
Server
Green & Oak
02.2022 - 09.2022
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Sales Assistant
Thinka
06.2018 - 05.2019
- Accepted and completed cash, check and credit card payments.
Sales Assistant
Thinka
06.2018 - 01.2019
- Accepted and completed cash, check and credit card payments.
Volunteer
Revera
01.2018 - 07.2018
- Volunteered over 50 hours with organization helping with the recreation team for scheduling activities and crafting.
Medical Office Assistant Practicum
Kingsway Medical Clinic
10.2017 - 12.2017
- Registered patients and scheduled appointments.
- Assisted with referrals and prepared medical records for patients.
- Maintained confidentiality of records relating to clients' treatment
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Educated patients about medications, procedures and physician's instructions.
- Submitted diagnosis and procedure codes for insurance companies.
- Organized and managed medical supply inventory to foster continuous availability of required items.
- Called in prescription refills for patients.
- Performed medical transcription duties.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Updated patient financial information to promote accurate record keeping.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Answered 30 average daily phone calls to schedule appointments and address patient inquiries.
- Helped patients complete paperwork and explained processes and procedures.
- Transcribed physicians' notes and entered data into electronic chart management software.
- Managed incoming telephone calls, took messages and directed callers to personnel.
- Communicated with patients to gather intake data and verify chart information.
Education
Diploma - Computer Information Systems
British Columbia Institute of Technology
Burnaby, BC12.2023
Certificate - Medical Office Assistant
British Columbia Institute of Technology
Burnaby, BC11.2017
High School Diploma -
Notre Dame Regional Secondary
Vancouver, BC06.2014
Skills
- Team member motivation
- Multitasking
- Decision-making
- Patient Relations
- Exam Room Preparation
- Phone and Email Etiquette
- Medical Recordkeeping
- Cleaning and Sanitizing
Timeline
MOA & MOA Mentor
Elicare Lougheed Clinic
11.2023 - Current
Medical Assistant
Elicare Richmond Clinic
11.2023 - Current
Medical Assistant & MOA Mentor
Elicare Royal City Medical Clinic
11.2023 - Current
Server
Hime Sushi
07.2023 - 02.2024
Server
Green & Oak
02.2022 - 09.2022
Medical Assistant
Dr Peter Chang Medical Clinic
01.2022 - 07.2023
Sales Assistant
Thinka
06.2018 - 05.2019
Sales Assistant
Thinka
06.2018 - 01.2019
Volunteer
Revera
01.2018 - 07.2018
Medical Office Assistant Practicum
Kingsway Medical Clinic
10.2017 - 12.2017
Diploma - Computer Information Systems
British Columbia Institute of Technology
Certificate - Medical Office Assistant
British Columbia Institute of Technology
High School Diploma -
Notre Dame Regional Secondary
Similar Profiles
ChoYi HoChoYi Ho
Medical Office Assistant at Elicare MedicalMedical Office Assistant at Elicare Medical
Mel CMel C
Clinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed CentreClinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed Centre
Mirei SeuMirei Seu
Baker at COBS Bread, Lougheed MallBaker at COBS Bread, Lougheed Mall
Daria KalininaDaria Kalinina
Housekeeping Supervisor at Pinnacle at the PierHousekeeping Supervisor at Pinnacle at the Pier
Ocean YUOcean YU
Digital Marketing Account Manager at Prosperous Capital LimitedDigital Marketing Account Manager at Prosperous Capital Limited