Ximeng Zhao
Vancouver,BC
Summary
A passionate person with 6 years food service management background who newly graduated from Immigration Consultant Program. Strong Communicator with excellent team-working and problem-solving skills. Be willing to accept challenges in different fields of business.
Overview
10
10
years of professional experience
Work History
Immigration Assistant
North America Vocational Education Group
Vancouver, BC
01.2021 - 02.2022
- Contributed to client case file preparation and verified inclusion of required documentation.
- Analyzed client documentation and history to determine eligibility for immigration-related benefits.
- Assisted clients with immigration application completion to improve timeliness of case review and disposition.
- Filed correspondence and legal documents in correct client files and transmitted applicable documentation to government agencies.
Food Service Manager
Moii Cafe
Vancouver, BC
01.2014 - 01.2021
- Established and managed effective controls for labor and inventory costs.
- Assessed employee schedules for effectiveness and approved all timesheets.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Adhered to all company food, safety, quality and sanitation policies.
- Performed various troubleshooting tasks, including dealing complains and solving conflicts between staffs to combat assembly issues.
Part-time Insurance Sales Agent
Inslink Financial Group
Richmond, BC
05.2013 - 12.2020
- Seek out new clients and interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
- Pursued continued professional development through insurance workshops, course and webinars.
Internship, Marketing Promoter
Meriti Financial Group
Burnaby, BC
06.2013 - 09.2013
- Seek potential clients with peers.
- Furthered research by organizing data, generating spreadsheets and drafting detailed reports.
- Posted financial articles on social media.
Part-time, Receptionist
123InkCartridges,
Richmond, BC
12.2011 - 03.2013
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Answered calls to help customers.
- Communicated with vendors to place and receive orders, request deliver instruction on behalf of office management.
- Received, sorted and routed email.
- Helped with document scanning and copying.
- Scheduled meetings with salespeople and clients.
Education
Certificate Program - Immigration: Law, Policies And Procedures
University Of British Columbia
Vancouver, BC9 2020
BBA - Business Administration
Capilano University
North Vancouver, BC4 2013
BBA - Business Administration
Tianjin Polytechnic University
4 2009
Skills
- Leadership
- Training
- Recruitment and hiring
- Team management
- Microsoft Office
- Problem Solving
- Customer Service
- Social Media Management
Experience
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Education and Training
other,other,other
Timeline
Immigration Assistant
North America Vocational Education Group
01.2021 - 02.2022
Food Service Manager
Moii Cafe
01.2014 - 01.2021
Internship, Marketing Promoter
Meriti Financial Group
06.2013 - 09.2013
Part-time Insurance Sales Agent
Inslink Financial Group
05.2013 - 12.2020
Part-time, Receptionist
123InkCartridges,
12.2011 - 03.2013
Certificate Program - Immigration: Law, Policies And Procedures
University Of British Columbia
BBA - Business Administration
Capilano University
BBA - Business Administration
Tianjin Polytechnic University