Ximeng Zhao
Vancouver,BC
Summary
A passionate person with 6 years food service management background who newly graduated from Immigration Consultant Program. Strong Communicator with excellent team-working and problem-solving skills. Be willing to accept challenges in different fields of business.
Overview
10
10
years of professional experience
Work History
Immigration Assistant
North America Vocational Education Group
01.2021 - 02.2022
- Contributed to client case file preparation and verified inclusion of required documentation.
- Analyzed client documentation and history to determine eligibility for immigration-related benefits.
- Assisted clients with immigration application completion to improve timeliness of case review and disposition.
- Filed correspondence and legal documents in correct client files and transmitted applicable documentation to government agencies.
Food Service Manager
Moii Cafe
01.2014 - 01.2021
- Established and managed effective controls for labor and inventory costs.
- Assessed employee schedules for effectiveness and approved all timesheets.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Adhered to all company food, safety, quality and sanitation policies.
- Performed various troubleshooting tasks, including dealing complains and solving conflicts between staffs to combat assembly issues.
Part-time Insurance Sales Agent
Inslink Financial Group
05.2013 - 12.2020
- Seek out new clients and interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
- Pursued continued professional development through insurance workshops, course and webinars.
Internship, Marketing Promoter
Meriti Financial Group
06.2013 - 09.2013
- Seek potential clients with peers.
- Furthered research by organizing data, generating spreadsheets and drafting detailed reports.
- Posted financial articles on social media.
Part-time, Receptionist
123InkCartridges,
12.2011 - 03.2013
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Answered calls to help customers.
- Communicated with vendors to place and receive orders, request deliver instruction on behalf of office management.
- Received, sorted and routed email.
- Helped with document scanning and copying.
- Scheduled meetings with salespeople and clients.
Education
Certificate Program - Immigration: Law, Policies And Procedures
University Of British Columbia
Vancouver, BC9 2020
BBA - Business Administration
Capilano University
North Vancouver, BC4 2013
BBA - Business Administration
Tianjin Polytechnic University
4 2009
Skills
- Leadership
- Training
- Recruitment and hiring
- Team management
- Microsoft Office
- Problem Solving
- Customer Service
- Social Media Management
Experience
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Education and Training
other,other,other
Timeline
Immigration Assistant
North America Vocational Education Group
01.2021 - 02.2022
Food Service Manager
Moii Cafe
01.2014 - 01.2021
Internship, Marketing Promoter
Meriti Financial Group
06.2013 - 09.2013
Part-time Insurance Sales Agent
Inslink Financial Group
05.2013 - 12.2020
Part-time, Receptionist
123InkCartridges,
12.2011 - 03.2013
Certificate Program - Immigration: Law, Policies And Procedures
University Of British Columbia
BBA - Business Administration
Capilano University
BBA - Business Administration
Tianjin Polytechnic University