Ximena Duran Acuna
Buena Park
Summary
Customer-focused professional with proven team leadership and training experience. Ensures exceptional guest experiences and operational efficiency in fast-paced environments. Strong background in dining operations and beverage services, complemented by a commitment to cleanliness and rapid service. Motivated to embrace new challenges while demonstrating adaptability and strong interpersonal skills.
Overview
4
4
years of professional experience
Work History
Restaurant Busser
Earl of Sandwich Tavern
Anaheim
08.2025 - 11.2025
- Cleared tables promptly to maintain a clean dining environment.
- Delivered food and drinks to support timely service.
- Set up dining areas before service to ensure readiness.
- Maintained the cleanliness of floors and common areas throughout the shift.
- Stocked supplies and utensils to support kitchen operations.
- Teamed with staff to improve customer satisfaction.
- Addressed customer requests for additional items promptly.
- Followed health and safety guidelines to ensure a safe workspace.
Team Leader Manager
Knott's Berry Farm
Buena Park
05.2022 - 08.2025
- Supervised team operations during peak visitor hours, resulting in consistent high-quality guest experiences.
- Trained new staff on customer service protocols and park safety regulations.
- Coordinated daily schedules to optimize team performance and coverage across attractions.
- Facilitated communication between departments, improving collaboration and operational efficiency.
- Resolved guest inquiries and complaints promptly to maintain high satisfaction levels.
- Guided, coached, and provided feedback to team members, fostering professional development and team cohesion.
- Assigned daily tasks to team members to ensure operational efficiency.
Education
High School Diploma -
Buena Park High School
Buena Park, CA06-2023
Skills
- Table setup
- Food delivery
- Cleaning protocols
- Supply restocking
- Inventory management
- Operational efficiency
- Customer support
- Staff training
- Team leadership
Languages
English
Professional
Spanish
Professional
Timeline
Restaurant Busser
Earl of Sandwich Tavern
08.2025 - 11.2025
Team Leader Manager
Knott's Berry Farm
05.2022 - 08.2025
High School Diploma -
Buena Park High School