General C
Xihao Zeng
Ottwa,ON
Summary
Productive Waiter with distinguished understanding of chines dining and buffet establishments. Skilled at increasing sales of specials and beverages with excellent salesmanship and success in handling over 80 tables at once. Committed to effective collaboration and excellent service.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Waiter
Mandarin
Oshawa, ON
05.2022 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Met with chef to review daily specials and menu changes.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Feeder
cascades
North York, ON
04.2021 - 08.2021
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Reviewed job tickets to determine product and quantity to load.
- Reviewed completed orders for quality and accuracy.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Guide
Ontariotechu
Oshawa, ON
07.2020 - 08.2020
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Trained apprentice guides to educate on information to present to tourists and travelers.
Education
Associate of Applied Science - Nuclear Engineering
Ontariotechu
Oshawa 07.2019 - Current
Skills
Guest relations management
undefinedSoftware
Certification
Food safty
Interests
Control the number of guests and the amount of dishes
Timeline
Waiter
Mandarin
05.2022 - Current
Feeder
cascades
04.2021 - 08.2021
Guide
Ontariotechu
07.2020 - 08.2020
Associate of Applied Science - Nuclear Engineering
Ontariotechu
07.2019 - Current
Food safty
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