Xiaozhou (Karen) Zhu
Oakville,ON
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Always Health Center
Mississauga
06.2010 - 05.2017
- Managed daily operations of health services at community health center.
- Developed training programs to enhance team skills and knowledge.
- Coordinated patient care activities to optimize service delivery.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership during times of organizational change or crisis situations.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Quality Lab Technician
FAURECIA AUTOMOTIVE SEATING LTD.
Bradford, Ontario
01.2008 - 12.2008
- Performed routine tests using lab equipment to analyze product samples.
- Assisted in developing and implementing testing protocols for new materials.
- Monitored equipment performance and reported maintenance needs immediately.
- Conducted visual inspections of product components using microscopes and other precision measuring instruments.
- Maintained laboratory records such as test results, calibration data and instrument logs.
Education
Diploma - Accounting Clerk
Dalwin College
Markham, ON03-2026
Diplpma - Mechanical Engineering Automotive Manufacuring
Georgian College of Applied Arts And Technology
Barrie08-2009
Skills
- Leadership and People Management
- Sales Execution and Strategy
- Data Analysis
- Business Acumen and Communication
- Personal Attributes
Certification
Microblading Technician Certificate - Redwood Beauty College
Timeline
Manager
Always Health Center
06.2010 - 05.2017
Quality Lab Technician
FAURECIA AUTOMOTIVE SEATING LTD.
01.2008 - 12.2008
Diploma - Accounting Clerk
Dalwin College
Diplpma - Mechanical Engineering Automotive Manufacuring
Georgian College of Applied Arts And Technology