Xiaoying Li

Use this time to actively learn English, now I get LINC level 6, and seek new job opportunities

• Administered import and export of goods to supervise delivery and manage distribution of goods.
• Performed data quality and analysis with tracking and tracing to final destination.
• Provided guidance to sales team on pricing models, payment terms, trade agreements.
• Requested and compiled necessary customs invoices, certificates of origin, and cargo-control documents.
• Facilitated communication between company, customers and overseas partners to maintain efficient operations.
• Converted products to meet foreign specifications and standards, improving operations.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Displayed strong telephone etiquette, effectively handling difficult calls.