Xiaoyan Hu
North York,ON
Summary
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Yuan Chinese Cuisine
10.2021 - 10.2022
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Brand Ambassador
Canada Goose
11.2019 - 01.2020
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Assisted customers with product selection based on individual needs and preferences.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Developed creative displays and signage to draw customers to products.
Education
Bachelor of Arts - Commerce
York University
Toronto, ON07.2022
Certificate of Make Up - Make Up
Canadian Beauty College
Toronto, ON11.2018
Skills
- Customer Relations
- Business development and planning
- Marketing and Promotions
- Decision-Making
- Issue Resolution
- Staff hiring
- Teamwork and Collaboration
Languages
English
Chinese (Mandarin)
Chinese (Cantonese)
Timeline
Assistant Store Manager
Yuan Chinese Cuisine
10.2021 - 10.2022
Brand Ambassador
Canada Goose
11.2019 - 01.2020
Bachelor of Arts - Commerce
York University
Certificate of Make Up - Make Up
Canadian Beauty College
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