Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Xiaoyan Hu

North York,ON

Summary

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.

Overview

3
3
years of professional experience

Work History

Assistant Store Manager

Yuan Chinese Cuisine
10.2021 - 10.2022
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Brand Ambassador

Canada Goose
11.2019 - 01.2020
  • Demonstrated products to customers to illustrate features, advantages and benefits.
  • Assisted customers with product selection based on individual needs and preferences.
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
  • Developed creative displays and signage to draw customers to products.

Education

Bachelor of Arts - Commerce

York University
Toronto, ON
07.2022

Certificate of Make Up - Make Up

Canadian Beauty College
Toronto, ON
11.2018

Skills

  • Customer Relations
  • Business development and planning
  • Marketing and Promotions
  • Decision-Making
  • Issue Resolution
  • Staff hiring
  • Teamwork and Collaboration

Languages

English
Chinese (Mandarin)
Chinese (Cantonese)

Timeline

Assistant Store Manager

Yuan Chinese Cuisine
10.2021 - 10.2022

Brand Ambassador

Canada Goose
11.2019 - 01.2020

Bachelor of Arts - Commerce

York University

Certificate of Make Up - Make Up

Canadian Beauty College

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Xiaoyan Hu