Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
AccountManager
Xiaoxin  (Ruicky)  Ye

Xiaoxin (Ruicky) Ye

Client Relationship And Sales Reresentative
Toronto,ON

Summary

As a driven and creative professional, I have a proven track record of success in developing and executing innovative ideas for events and promoting products. With a degree in Communication, Culture, and Information Technology, as well as minors in Political Science and Law & Ethics from the University of Toronto, I have a strong foundation in both business strategy and social values.

I possess exceptional leadership, adaptability, and interpersonal skills, enabling me to effectively manage teams and collaborate with clients to understand and meet their needs. I am a natural problem solver who is not afraid to think outside of the box and explore new possibilities. Additionally, I have a strong network of successful business professionals who have helped me gain valuable insights and knowledge.

I am a passionate individual who enjoys engaging with others to exchange ideas and learn from different perspectives. My personal values align with my professional goals, and I am dedicated to making a positive impact on the world. I am confident in my abilities to contribute to any team and excel in any environment.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Client Service Specialist

Oceanwide International Inc.
Toronto, Ontario
06.2013 - Current
  • Provided knowledgeable service and support for all customer needs.
  • Accepted and processed payments, updated accounts and issued receipts.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Supported loan process by gathering loan documentation and assisting with loan processing and general loan analysis.
  • Coordinated with operations staff to resolve service problems and boost client satisfaction.
  • Offered personalized solutions to meet customer requirements and close sales.
  • Communicated with clients regarding account services, statements, and balances.

Education

Bachelor of Arts - Communication, Culture, Information And Technology

University of Toronto
Toronto, ON
09.2018 - 06.2022

High School Diploma -

York Mills CI
Toronto

Skills

    International sales support

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Accomplishments

    While I was at school, coronavirus hit the world,

    I have coordinated and led a team of volunteers ( over 20 people) to organize a charity event to donate medical gears to Wuhan at the onset of the COVID-19 pandemic. My team has successfully connected three campuses and fundraised a total of CAD$100,000. We also garnered media attention and recognition, with coverage in local news outlets. During this event, I have demonstrated strong leadership, organizational, and communication skills.

References

- Demin Liu

Position: Chief Executive Officer of Oceanwide International Inc.

Email: Soicn2009@126.com

Phone: 647-549-1188


- Yulin Liang

Position: General Manager of Oceanwide International Inc. Head office

Email:soicn2008@126.com

Phone: +86 13719016878

Timeline

Bachelor of Arts - Communication, Culture, Information And Technology

University of Toronto
09.2018 - 06.2022

Client Service Specialist

Oceanwide International Inc.
06.2013 - Current

High School Diploma -

York Mills CI
Xiaoxin (Ruicky) YeClient Relationship And Sales Reresentative