Xiaotian Wang
Richmond,BC
Summary
Hardworking driver with over 20 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Responsible Driver with 2 years of experience generating sales while maintaining personalized service. Background developing deep customer connections to increase revenue. Brings superior work ethic and excellent people skills to delivery process. Safety-focused Motor Vehicle Operator committed to on-time transport and delivery of goods and personnel. Versatile and dependable team player with innate navigational sense even when GPS fails. Communicates consistently and clearly with customers and colleagues verbally and via approved technology, eliminating transportation misunderstandings and errors. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Driver
Uber
Richmond, BC
07.2022 - Current
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Adhered to company policies and procedures related to safety and security standards.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Documented daily mileage, gas and other data.
- Achieved consistently high customer scores due to exceptional service.
- Transported riders to designated stops according to pre-determined schedules.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
Manager
Sushi Han
Richmond, BC
01.2018 - Current
- Developed strategies for improved operational efficiency and customer satisfaction.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Assisted with kitchen preparation during peak times as needed.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Driver
Winning
Vancouver
10.2016 - 12.2017
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Verified the contents of inventory loads against shipping papers.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Adhered to company policies and procedures related to safety and security standards.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Delivered goods and services to customers on time and in excellent condition.
- Secured merchandise, avoiding damage during transportation.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Saved fuel by leveraging GPS to identify faster routes.
- Drove trucks to and from job sites to deliver supplies.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Transported clients to specified destinations safely and on-time.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
Education
Some College (No Degree) -
Coquitlam College
Coquitlam, BCSkills
- Valid Class 1 license
- Safe Driving Practices
- Safe driving skills
- Guest Relations
- Customer relations skills
- Effective communication skills
- Passenger Assistance
- GPS Applications
- Optimizing routes
- Accurate Recordkeeping
- Incident Reporting
- Luggage assistance
- Special needs understanding
- Vehicle Inspection
- Wheelchair assistance
- Vehicle Maintenance
- Route Navigation
- Clean Driving Record
- Emergency Procedures
- Traffic regulation observance
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Full Professional
Timeline
Driver
Uber
07.2022 - Current
Manager
Sushi Han
01.2018 - Current
Driver
Winning
10.2016 - 12.2017
Some College (No Degree) -
Coquitlam College
Similar Profiles
Kenya L. LevelKenya L. Level
Uber Driver at UberUber Driver at Uber
Sonya R. HartSonya R. Hart
Medical Driver (Supplemental Part Time) at UberMedical Driver (Supplemental Part Time) at Uber
Melvis BeaumontMelvis Beaumont
Rideshare Driver at UberRideshare Driver at Uber