Xiaorui Xu
Halifax,Canada
Summary
Motivated and dependable professional seeking a Resident Manager (Live-In Superintendent) position with Split Rock Properties. Offering strong organizational skills, hands-on problem-solving ability, and customer service experience to ensure smooth daily operations and tenant satisfaction.
Overview
6
6
years of professional experience
Work History
Consultant
Education International Cooperation Group
Nanjing, China
05.2021 - 02.2022
- Provided personalized consulting services, maintaining positive client relationships.
- Participated in marketing campaigns and assisted in the organization of customer service operations.
- Demonstrated professional communication, attention to detail, and problem-resolution skills.
Co-partner
Smile Studio Apparel Co.
Halifax, Canada
10.2016 - 08.2019
- Designed and maintained operations including inventory control and client interactions.
- Conducted market research, launched marketing strategies, and managed physical premises.
- Gained experience in handling maintenance, managing customer expectations, and operational duties.
Consulting Assistant
International Center, Dalhousie University
Halifax, Canada
09.2017 - 05.2018
- Assisted international students with visa and immigration documentation.
- Supported onboarding and mentorship as part of peer mentorship program.
Intern
The OWD Lightning Protection Co.
Nanjing, China
05.2016 - 08.2016
- Processed client orders, managed contracts, and assisted with daily office administration.
- Participated in data analysis and supported supervisor with weekly reporting.
Education
Bachelor of Commerce - Marketing Management
Dalhousie University
Halifax, NS04.2021
Skills
- Daily operations management
- Client interaction
- Handyman skills
- Maintenance knowledge
- Problem-solving
- Attention to detail
- Onsite living
- After-hours emergency response
- Organization
- Self-motivation
- Multi-tasking
- Microsoft Office
- Excel
- SQL
- SPSS
- Tableau
- Python
- Communication
- Interpersonal skills
Hobbies and Interests
- Home improvement and maintenance videos
- Basketball, films, and community volunteering
Volunteer And Extracurricular Experience
International Center, Dalhousie University, Consulting Assistant, Halifax, NS, 09/17, 05/18, Assisted international students with visa and immigration documentation., Supported onboarding and mentorship as part of peer mentorship program.
Relevant Skills And Qualifications
- Experience handling daily operations, coordinating repairs, and interacting with clients in professional environments.
- Basic handyman and maintenance knowledge, with strong problem-solving abilities and attention to detail.
- Comfortable living onsite and responding to after-hours emergencies.
- Highly organized and self-motivated; capable of managing multiple responsibilities independently.
- Proficient in Microsoft Office, Excel, SQL, SPSS, Tableau, Python (basic).
- Fluent in English and Chinese; excellent communication and interpersonal skills.
Timeline
Consultant
Education International Cooperation Group
05.2021 - 02.2022
Consulting Assistant
International Center, Dalhousie University
09.2017 - 05.2018
Co-partner
Smile Studio Apparel Co.
10.2016 - 08.2019
Intern
The OWD Lightning Protection Co.
05.2016 - 08.2016
Bachelor of Commerce - Marketing Management
Dalhousie University
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