Xiaoqing（Angelina） Ruan
Shanghai,China
Summary
- 专业背景：目前就读于UBC（QS前50的大学）会计专业，并拥有经济学和商科教育背景
- 主修课程：财务会计，财务管理，审计，货币银行学，宏观微观经济学，财务报表分析等专业课程
- 性格品质：恪守纪律，细微观察力和判断分析能力，敢于接受挑战，能独立解决问题
- 目标: 取得CPA资格证
- Professional background: Currently studying accounting at UBC (QS top 50 university), and has a background in economics and business
- Major courses: Financial Accounting, Financial Management, Auditing, Money and Banking, Macro and Microeconomics, Financial Statement Analysis and other professional courses
- Personality qualities: disciplined, subtle observation and judgment and analysis ability, dare to accept challenges, and be able to solve problems independently
- Goal：Obtain CPA qualification
Overview
7
7
years of professional experience
Work History
Team Assistant
Shanghai Rolex Tennis Master 2023
Shanghai
09.2023 - 10.2023
- 帮助管理层赛事期间的日常工作开展，提高管理层工作效率
• 安排赛事期间和客户的工作对接和时间安排
• 安排赛事期间的前期中期后期的行程，报销，预定等协调沟通工作
• 为客户提供建议和帮助，重点关注特殊需求或需求
• Help management carry out daily work during the competition and improve management efficiency
• Arrange work docking and time arrangements with clients during the event
• Arrange the itinerary, reimbursement, reservation and other coordination and communication work during the early, middle and late stages of the event
• Provide advice and assistance to clients, focusing on special needs or requirements
Customer Service Representative
Bank of Montreal
North Vancouver
09.2021 - 09.2022
- • 通过专注于满足客户需求和解决问题的前瞻性战略来保持客户满意 度
• 及时接听客户电话，帮助客户，避免长时间等待
• 为客户提供建议和帮助，重点关注特殊需求或需求
• 完成银行CSR基础业务，如帮助客户出入金、支付账单、电汇、借记 卡、修改银行卡密码等。
• Maintain customer satisfaction through forward-looking strategies focused on meeting customer needs and solving problems
• Answer customer calls promptly, help customers, and avoid long waits
• Provide advice and assistance to clients, focusing on special needs or wants
Complete essential banking CSR services, such as helping customers deposit and withdraw funds, pay bills, wire transfers, debit cards, and change bank card passwords.
Junior
Achievement BC Company Group
Vancouver
01.2017 - 01.2018
- 学习如何组织和运营一个实际的商业企业
• 发现创业的风险和回报
• 系统解决实际业务挑战
• 促进青年和商业社区之间的积极关系 - 传授对团队合作和责任的理解
• 生产和销售产品或服务
• 收集数据、评估备选方案并制定计划
• Learn how to organize and operate an actual business enterprise
• Discover the risks and rewards of starting a business
• Systematically solve actual business challenges
• Foster positive relationships between youth and business communities -Impart understanding of teamwork and responsibility
• Produce and market a product or service
• Gather data, evaluate alternatives and develop a plan
Education
Diploma in Accounting (DAP)
UBC Sauder School of Business
Vancouver, BC04-2025
Bachelor of Arts - Economics
SFU
Vancouver, BC12-2022
Skills
沟通能力 Communication
领导能力 Leadership skills
组织能力 Organizational skills
时间管理 Time management
解决问题 Organizational skills
思考能力 Critical thinking
团队合作 Teamwork
专业能力 Professionalism
快速学习的能力 Ability to learn Quickly
计算机技能 Computer Skills
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Team Assistant
Shanghai Rolex Tennis Master 2023
09.2023 - 10.2023
Customer Service Representative
Bank of Montreal
09.2021 - 09.2022
Junior
Achievement BC Company Group
01.2017 - 01.2018
Diploma in Accounting (DAP)
UBC Sauder School of Business
Bachelor of Arts - Economics
SFU
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