Xiaoou Niu
LONDON,ON
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at the London Museum, adept at multitasking and maintaining organization under pressure. At Western University and Empower Change Club, demonstrated exceptional leadership and communication skills, significantly expanding club membership and engagement. Skilled in customer service and creating organized environments, consistently delivering outstanding results.
Overview
3
3
years of professional experience
Work History
Volunteer Studio Assistant
London Museum
07.2024 - Current
- Increased efficiency during busy periods by multitasking effectively under pressure.
- Enhanced studio workflow by organizing equipment and maintaining a clean work environment.
- Delivered exceptional customer service during events or workshops hosted at the studio space.
Social Science Faculty Open House
Western University
10.2023 - 10.2023
- Promoted the Faculty and University to potential students and parents.
- Provided information on academic programs, campus life, and student support services.
- Assisted in creating a welcoming and informative atmosphere during the event.
Vice President—Event
Empower Change Club
05.2021 - 12.2022
- Organized an offline event: "Whiteboard for Listening" supporting 25-30 international students,helping the club expand its influence and attracting students from different age groups and backgrounds.
- Interviewed students interested in the club, recruiting 5 new members.
- Led weekly meetings, planning team building, coordinating member working time, and running the department efficiently.
Education
Bachelor of Arts - Finance
Western University
London12.2024
Skills
Customer Service
Clean and Organized
Identify the needs and provide proper help
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Volunteer Studio Assistant
London Museum
07.2024 - Current
Social Science Faculty Open House
Western University
10.2023 - 10.2023
Vice President—Event
Empower Change Club
05.2021 - 12.2022
Bachelor of Arts - Finance
Western University
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