12 years' experience in College Student Career and Development Counselling and Lecturing. Three years' experience in educational program management and customer service. Have a real understanding of the immigrant experience and am eager to contribute to supporting newcomers in Canada.
·Identified potential clients and worked with the students and parents for recruitment purposes.
· Was responsibly for recruiting teachers, providing, training for new teachers.
·Identified the needs of the clients and designed the corresponding curriculum to address the needs.
· Was responsible for the administration work to ensure the running of the program, like preparing teaching schedules for teachers and teaching content for teachers, and overseeing teachers’ performances.
· Collected feedback from the clients and suggest ways to improve the services.