Xiao Han
Toronto,ON
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
12
12
years of professional experience
Work History
Personal Loan Specialist
SPD Bank
BEIJING, BEIJING
01.2018 - 11.2022
- Provided guidance to customers regarding the terms and conditions of their loans.
- Assisted customers in the selection of personal loan products that best fit their financial needs.
- Conducted credit analysis and approved or denied loan applications based on credit history, income, and other criteria.
- Analyzed customer's financial data to determine repayment ability and affordability.
- Monitored customer accounts throughout life of loans to ensure payments are made on time.
- Evaluated risk associated with each loan application by analyzing creditworthiness and collateral value.
Administrative Assistant
Manzini Comaco Co.,Ltd
BEIJING, BEIJING
05.2011 - 10.2013
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Processed invoices for payment using accounting software applications.
Education
In progress/MBA -
Laurentian University
Greater Sudbury, ON03.2024
Diploma/Accounting -
Seneca college
04.2017
Undergraduate/English -
PLA University of International Relations
NANJING07.2011
Skills
- Loan Processing
- Customer Relations
- Credit History Review
- Income Evaluation
- Financial History Review
Personal Evaluation
I am extremely passionate about my work and can be serious and responsible in completing tasks assigned to me. With a focus on efficient time management, I ensure tasks are completed effectively. Additionally, my analytical thinking and planning abilities enable me to anticipate challenges and develop strategic solutions. Moreover, my resistance to stress and adaptability allow me to thrive in high-pressure environments. Throughout my roles as an administrative assistant at Manzini Comaco and as a personal loan manager at SPD Bank, I have honed my organizational abilities, attention to detail, financial analysis, and customer service skills. These experiences have equipped me with a versatile skill set and a strong foundation to excel in diverse professional settings.
Born
06/1989
Phone No
647-3936585
Skills
Mandarin, normal communication in English, Skilled in using Word, Office office software，Beautify PPT，Make a form
Personal Information
- Age: 35
- Gender: Female
Languages
Chinese (Mandarin)
Native/ Bilingual
Affiliations
- BASKETBALL
- FISHING
- HIKING
- SOCCER
- TENNIS
Timeline
Personal Loan Specialist
SPD Bank
01.2018 - 11.2022
Administrative Assistant
Manzini Comaco Co.,Ltd
05.2011 - 10.2013
In progress/MBA -
Laurentian University
Diploma/Accounting -
Seneca college
Undergraduate/English -
PLA University of International Relations
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