Xiao Han
Kelowna,BC
Summary
I am currently studying at Okanagan College, majoring in Post-Baccalaureate Diploma in Marketing, and have just completed my first semester of all five courses with an A+. Before coming to Canada, I had ten years of experience in the gaming and media industries, where I worked on a variety of projects for both advertisers and consumers. I am currently looking to start a new career in Canada. I have excellent learning ability, stress tolerance, ability to adapt to fast-paced work, excellent team spirit, cooperative spirit, good at maintaining interpersonal relationships, and enough patience and respect for customers, willing to provide them with first-class professional services.
Overview
11
11
years of professional experience
Work History
Advertising Service
Self-employed
07.2018 - 07.2023
- Provided content services, interactive services, and online community services for social media users. Over 100,000 cumulative subscribers.
- Provided content services to advertisers, including internationally recognized brands and Internet companies, such as Adidas, HP, Dell, and Tencent Entertainment.
Gaming Media Customer Service
Tencent Technology (Beijing) Ltd.
09.2016 - 06.2018
- Provided content services for users and KOLs of Tencent Games' websites and communities.
- Provided services to gamers at game shows. Participated in projects including E3, Tokyo Game Show, ChinaJoy and other large-scale game exhibitions, during which we provided game reports, game trials, player research and other services for players, and served more than 10,000 players.
Game Media Maintenance and Service
Perfect World(Beijing)Software Co.,Ltd.
09.2014 - 08.2016
- Maintain the daily operation of game media, establish online user community, and provide Q&A, business negotiation, content customization and other services to users.
New Media User Service
Beijing Playcrab Technology Co.,Ltd.
04.2014 - 07.2014
- Established the social media platform for game products and provided players with game strategies, game encyclopedias, game problem solving and other services. The game had been ranked in the top 10 of AppStore in China.
Ticketing Service for Sports Events
Beijing Pony Media Culture Development Co Ltd
06.2012 - 03.2014
- Ticketing promotion and on-site service for large-scale sports events. Projects include NBA China Games, AHL China Games, English Premier League (EPL) Beijing Showcase, etc.
Education
Post-Baccalaureate Diploma in Marketing - Marketing
Okanagan College
Kelowna, BC04.2025
Bachelor's Degree - Chinese Language And Literatu
Dalian University
Dalian，China07.2009
Skills
- Content Production
- Influencer Outreach
- Customer Relationship Maintenance
- Customer service
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Advertising Service
Self-employed
07.2018 - 07.2023
Gaming Media Customer Service
Tencent Technology (Beijing) Ltd.
09.2016 - 06.2018
Game Media Maintenance and Service
Perfect World(Beijing)Software Co.,Ltd.
09.2014 - 08.2016
New Media User Service
Beijing Playcrab Technology Co.,Ltd.
04.2014 - 07.2014
Ticketing Service for Sports Events
Beijing Pony Media Culture Development Co Ltd
06.2012 - 03.2014
Post-Baccalaureate Diploma in Marketing - Marketing
Okanagan College
Bachelor's Degree - Chinese Language And Literatu
Dalian University
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