Xiangyue Li
Richmond
Summary
Motivated individual trained to be top-level Sales Supervisor with more than 4 years working for customer service organization. Flexible and energetic touting skills in cross-selling and closing tough deals. Exceptional communication, organizational and leadership skill.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Michael Kors
08.2022 - 12.2023
- Trained team members in successful strategies to meet operational and sales targets.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
Sales Associate
Mblanch
08.2021 - 08.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for the sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Representative
W.L Mechanical services
04.2019 - 01.2021
- Responsible for customer complaint records and assist relevant departments to properly handle after-sales service.
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
- Managed customer accounts to secure customer satisfaction and repeat business.
Server
Stella's Osborn Village
11.2018 - 05.2019
- Making coffee, milk tea and other drinks
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Hospitality
Manitoba Institute of Trades And Technology
Winnipeg, MB01.2019
Skills
- Product Knowledge
- Time Management
- Analyzing Data
- Staff Training
- Systems and Software Expertise
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Limited Working
Timeline
Sales Supervisor
Michael Kors
08.2022 - 12.2023
Sales Associate
Mblanch
08.2021 - 08.2022
Sales Representative
W.L Mechanical services
04.2019 - 01.2021
Server
Stella's Osborn Village
11.2018 - 05.2019
Hospitality
Manitoba Institute of Trades And Technology
Similar Profiles
Orlando BarretoOrlando Barreto
Sales Associate at Michael KorsSales Associate at Michael Kors
Briana SavulakBriana Savulak
Temporary Sales Supervisor/Sales Associate at Michael KorsTemporary Sales Supervisor/Sales Associate at Michael Kors
Zesilia HernandezZesilia Hernandez
Assistant Manager at Michael KorsAssistant Manager at Michael Kors