Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Xiangjuan Ma

Regina,SK

Summary

Dedicated and detail-oriented housekeeper with experience at Ramada, skilled in safe chemical cleaning and deep cleaning techniques. Proven ability to enhance guest satisfaction through meticulous linen replacement and restroom detailing. Strong time management and organizational skills ensure a hygienic environment, contributing to overall operational efficiency.

Overview

6
6
years of professional experience

Work History

Housekeeper

Ramada
07.2017 - 03.2020
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.

Kitchen Helper

Thai Restaurant
07.2017 - 11.2019
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.

Office Cleaner

Owners
11.2013 - 07.2017
  • Organized and used industrial cleaning products following strict safety procedures.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Emptied trashcans and transported waste to collection areas.
  • Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Conducted thorough inspections of offices to report damages and maintenance issues.
  • Organized storage areas, closets and filing cabinets to prevent buildup of clutter.

Education

High School Diploma -

Hai An Zhong Xue
China
07-1988

Skills

  • Safe cleaning with chemicals
  • Ergonomics and safety training
  • Cleaning techniques
  • Dusting
  • Deep cleaning
  • Restroom detailing
  • Linen replacement
  • Upholstery care

Languages

English
Native or Bilingual

Timeline

Housekeeper

Ramada
07.2017 - 03.2020

Kitchen Helper

Thai Restaurant
07.2017 - 11.2019

Office Cleaner

Owners
11.2013 - 07.2017

High School Diploma -

Hai An Zhong Xue

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Xiangjuan Ma